Customer Order Processing Problems

["Certz" <certz@xxxxxxxxxxxxxxxxxxxxxxxxx>]

To all you BPCS Experts,

     Here  is a mystery (due to my lack of BPCS knowledge) that most of you

     can help me with :

     BPCS 6.02 after running our Billing Process we still find orders that
     have been billed (invoiced) but the HID field in ECH hasn't been set
     to contain a Z. The status bit for Closed Order has been set yet the
     HID hasn't been changed to HZ... why ? Is this normal ?
     The order was successfully billed and a record has been logged in
     SIH/SIL yet ECH still has the Order as Opened.
     As the last part of the question what are all of the Status Bit
     combinations, does someone have a document that explains the different

     order status's.

     Many thanks in advanced.

     Roberto Sehringer
     Cytec Industries, Inc.


Hello Roberto,

     My name is Chris Ertz, certz@americanmetalproducts.com,
I have the same problem that you have been experiencing. I wrote 3 fix
program that I run every night before billing runs.

1st  I re-calculate open order amounts, because we have bugs in our client
server and/or  (ORD701B) order post.
2nd I zero out open order amounts on closed orders, I force close ECH
records if nothing left to ship and not already closed.
3rd  I re-calculate total order discounts on all orders open or closed,
because we have bugs in our client server and/or  (ORD701B) order post.

I have been trying to get BPCS to fix this problem for some time.

If you are interested in discussing this and/or other questions
you an E-Mail or Voice (601)890-8182

Sincerely,

Chris Ertz
American Metal Products, Inc.










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