Handheld integration to BPCS V6.0.02

[Kevin_Catlin@xxxxxxxxxxxx]

     I would like to hear from any of you who have experience with one of 
     the following handheld integration products:
     
     iWork's dcCollect
     RTDCS's RT/CIM
     
     Both vendors claim to have "turnkey" integration solutions for BPCS 
     V6.x inventory transactions & shop floor data collection.
     
     I would like to know about your experience with implementing the 
     LATEST VERSIONS of these products.  I'm looking for the answers to 
     questions such as:
     
     What differentiates the products (really, not the sales version)?
     Why did you select one over the other?
     What difficulties (if any) did you encounter?  
     What type of new skills are required to implement & support?
     How much development (coding/scripting) did it involve?
     Was it difficult to get consulting and/or vendor support?
     
     TIA,
     
     Kevin Catlin
     CYTEC Industries
     kevin_catlin@gm.cytec.com
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