You're not the first person this has happened to. I'm going to guess that you entered an RMA without entering the original INVOICE # or you just entered a credit order directly without the INVOICE #. Had you entered the INVOICE # with the RMA, BPCS would have used the INVOICE pricing when you copied the RMA to a credit order. Devin
----- Original Message ----- From: RickCarter@holley.com Sent: Tuesday, March 27, 2001 7:40 AM To: BPCS-L@midrange.com Subject: BPCS Order Pricing
BPCS 6.1.01 Mixmode
Please confirm this is the way BPCS works.
When I enter and order for a customer and that customer receives a special
price discount from the special pricing file, all is well.
When I key a return for that customer, I guess the system does not go to
the special price file and apply the same discount to the customer's
credit..
Thus, if I give a customer a 5% discount at order time but then have to
issue them a return credit, the system is issuing the return at full price
and is not taking the fact that this customer got a 5% discount on the
original purchase. The customer just made 5% off me by ordering and then
returning the goods, unless of course I adjust the credit manually for the
discount.
Is this the way the system works and is their a work around that better
than manually doing this.
.
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