All,

We have an internal group of people that we call `Field
Services' The will go to the customer site and trouble shoot, replace or
retro fit equipment and product.





My thinking is a line item on the Customer order, a shop
order for that line item (QTY 1), that contains the appropriate Routings
for the labor performed. ( this will be tough- 30 different people all
different rates) Bill of material will be what is known at the time.







Any advice, things to watch out for?





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