Who to send this to?

[rob@xxxxxxxxx]

I am trying to figure out where to send an email if I have a problem with a
Lotus Notes web page.  I tried webmaster@lotus.com and webmaster@notes.com
and they both get bounced back to me.

We have the super duper support contract and I was trying to open an
incident at their web site.  When I used the pull down to tell them what
version of Notes we are on, any R5 version is not an option; just R4
versions.

Rob Berendt

==================
Remember the Cole!
----- Forwarded by Rob Berendt/DEKKO on 01/25/01 09:42 AM -----



I was at the website:
https://query.lotus.com/@@DlCJagQAwzecHyMA/eis/servlet/IS.eis.servlet.EIS_External.PassThrough?cust_id=2301852&hash=null&issuer=null&ip=null&exp=null&ec=null&tktid=null


And tried to create a pmr.  I had the following filled in:

 Support Id                                      1001481447

 Product                                         Domino Server

 Operating System                                IBMOS400

 Operating System Version                        V4R5

 Product Version                                 |------------|
                                                 | (*) N/A    |
                                                 | ( ) 4.6b   |
                                                 | ( ) 4.6a   |
                                                 | ( ) 4.6.7  |
                                                 | ( ) 4.6.6c |
                                                 | ( ) 4.6.6b |
                                                 | ( ) 4.6.6a |
                                                 | ( ) 4.6.6  |
                                                 | ( ) 4.6.5a |
                                                 | ( ) 4.6.5  |
                                                 | ( ) 4.6.4a |
                                                 | ( ) 4.6.4  |
                                                 | ( ) 4.6.3b |
                                                 | ( ) 4.6.3a |
                                                 | ( ) 4.6.3  |
                                                 | ( ) 4.6.2c |
                                                 | ( ) 4.6.2a |
                                                 | ( ) 4.6.2  |
                                                 | ( ) 4.6.1d |
                                                 | ( ) 4.6.1c |
                                                 | ( ) 4.6.1b |
                                                 | ( ) 4.6.1a |
                                                 | ( ) 4.6.1  |
                                                 | ( ) 4.6    |
                                                 | ( ) 4.6    |
                                                 | ( ) 4.5a   |
                                                 | ( ) 4.51   |
                                                 | ( ) 4.5.7  |
                                                 | ( ) 4.5.6  |
                                                 | ( ) 4.5.5a |
                                                 | ( ) 4.5.5  |
                                                 | ( ) 4.5.4c |
                                                 | ( ) 4.5.4b |
                                                 | ( ) 4.5.4a |
                                                 | ( ) 4.5.4  |
                                                 | ( ) 4.5.3d |
                                                 | ( ) 4.5.3b |
                                                 | ( ) 4.5.3a |
                                                 | ( ) 4.5.3  |
                                                 | ( ) 4.5.2b |
                                                 | ( ) 4.5.2a |
                                                 | ( ) 4.5.2  |
                                                 | ( ) 4.5.1  |
                                                 |------------|



When I used the dropdown for version there were no R5 versions available
only R4.  What's up?



Robert Berendt, CCP
Group Dekko Services, LLC
Dept 01.073
PO Box 2000
Dock 108
6928N 400E
Kendallville, IN 46755
(219) 347-3100 ext 70560
Fax (219) 349-2005
rob@dekko.com



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