Trend Micro With Domino 6.5

[Chris Whisonant <Chris.Whisonant@xxxxxxxxxxxxx>]

I have been having an issue with the Trend ScanMail Repscan task. They 
actually have a hotfix for the known issue, and I'm also having a 
different problem with repscan that the technicians are working on. Had 
two crashes the other day because of it. If you want details of the hotfix 
(which should be applied to all systems according to the readme) just let 
me know. I am running v2.51 of ScanMail.

Anyway, I mentioned in an email to tech support that I'm waiting to get 
ScanMail 2.6 so that it will work with iSeries. By the way, last I heard, 
ScanMail 2.6 should be out this month for iSeries, but until then the 
below steps should allow ScanMail 2.51 with patch 3 to work with Domino 
6.5. Sure wish they would have made that available previously so I could 
have upgraded to 6.5 last year.

 Below is the response from Trend Support...

Chris Whisonant
Comporium
Senior Mid-Range Systems Administrator
IBM eServer Certified Systems Expert - iSeries Technical Solutions V5R2
IBM Certified Associate System Administrator - Lotus Notes and Domino 6
803.326.7270 (W)
803.326.6142 (F)
----- Forwarded by Chris Whisonant/COMPORIUM on 01/22/2004 10:51 AM -----

<PhoneSupport@xxxxxxxxxxxxxxxxxxxxxx> 
01/22/2004 10:43 AM

To
<Chris.Whisonant@xxxxxxxxxxxxx>
cc

Subject
RE: 299222








Hi Chris,
 
The files have been submitted to our Product Specialist for analysis. We 
will keep you posted on their analysis. 
 
Question: Regarding your question on "I am really wanting to update my 
Lotus server to 6.5 and I am having to wait on SM for LN v 2.6SP1? to be 
released for the AS/400".
Answer: Yes, we are in the process of developong still SMLN 2.6 that would 
be able to fully support Domino 6.5. However, until it is released, here 
are the steps for Domino 6.5 to be used with SMLN 2.51 just in case you 
push through in upgrading to Domino 6.5:
 
To use Domino 6.5 with SMLN 2.51 for AS/400:

1.      Install Patch 3 for ScanMail for Lotus Notes 2.51 for AS/400 (
smln251_patch3_as400.zip) from 
ftp://ftp-download.trendmicro.com.ph/Groupware/SMLN/ Username: ftpuser 
Password: ftp-trend
2.      Install ScanMail at the same location where Domino has been 
installed.

3.      Verify that libnotes is in the "correct" place - 
/qsys.lib/qnotes.lib/libnotes.srvpgm

Note: Do not use the new multi-version option.
Under these conditions, SMLN 2.51 with Patch 3 for AS/400 should be 
compatible with Domino 6.5.
 
Hope this answers your inquiry. If you still have further inquiries or 
concerns with regard to this matter, please email us and we'll be glad to 
assist you. And if this discussion has clarified the issue, may we close 
this case?
 
Thank you very much and we look forward to your reply. Have a nice day.
 
Best regards, 
=================================================== 
Janelane A. Remigio,MCSE,MCSA 
Product Support Services        
TrendLabs HQ, Trend Micro Incorporated 
 
-----Original Message-----
From: Chris Whisonant [mailto:Chris.Whisonant@xxxxxxxxxxxxx]
Sent: Thursday, January 22, 2004 10:19 PM
To: Trendmicro phone support
Subject: RE: 299222


I will reply to these inline: 

> 1. Smvlog.nsf 
This is attached in the zip file. It is named smvlog299222.nsf 

> 2. Log.nsf (containing logs during the time and day the server crashed) 
This is attached in the zip file.  I have copied selecte misc. and 
replication events to the file log299222.nsf 

> 3. Pattern version
Pattern version is always current - I have a server program that runs 
PUPDATE every 2 hours. 

> 4. Scan Engine version 
6.510-1002 (I am really wanting to update my Lotus server to 6.5 and I am 
having to wait on SM for LN v 2.6SP1? to be released for the AS/400) 

> 5. Repscan build number 
RepScan Build 1121, Oct  9 2003 10:15:04 

> 6. Run the command "dsplib trendmicro" and send us the results. (If 
> possible in text format) 
This is attached and the file name is QPDSPLIB065813 

> 7. In the domino console, type: 
> load repscan -debug 
I have loaded this (reluctantly). 

> 
> 8. Scanmail for Lotus Notes repscan task temporary directory is 
> /tmp/Reptemp2/ Does this exist and have "qnotes" data authority of 
> *RWX on the AS400 IFS.
This does exist and has the proper authority. 

> 9. How large is the free space for temporary files? Especially 
> /tmp/Reptemp2/, does it have enough disk space? 
On the OS/400 there is no way to change the free space for temporary files 
- it has single-level storage. That said, I have about 77% free space out 
of a total of 562 GB. 


Chris Whisonant
Comporium
Senior Mid-Range Systems Administrator
IBM eServer Certified Systems Expert - iSeries Technical Solutions V5R2
IBM Certified Associate System Administrator - Lotus Notes and Domino 6
803.326.7270 (W)
803.326.6142 (F)