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Rob: Thanks for the reply. domino400-bounces+gregg.eldred=ns-tech.com@xxxxxxxxxxxx wrote on 01/11/2005 11:42:27 AM: > 1) We upgraded from that older version of fax to Domino Fax for iSeries > (this IS supported) because we were having so many problems and our CEO > begged us to get off of Windows and on to the iSeries (gotta love that). > We still have some Brooktrout boards in case you need backup. Granted, > Domino Fax for iSeries isn't flawless and the support is on a call back > only. > point well taken. > 2) Are you trying to fax from your iSeries by sending email applications? > For example, fax a po by having your CL program do a SNDDST to your Fax > for Domino and then have it fax out? I think at this time you should look > at a native fax solution. Like Facsimile Support/400 or one of the third > party products. I think someone on one of the lists bought either Domino > Fax for iSeries or Facsimile Support/400 and somehow got the one to do the > function of both. We just bought both and avoided the hoops. By the way, > you get the same IBM personnel for help on either product, and both call > back only. > that is it exactly. But they don't want to buy something else, but rather use the existing Domino Fax solution on Windows. Your note here pretty much confirms what I thought could be the stumbling block. > 3) I don't believe that our outbound email from SNDDST, SNDEMAIL, > QTmmSendMail, etc go through any of our Domino servers, but instead go out > directly. We spoof a Domino address for the from address to avoid having > the iSeries native support trying to handle incoming email. > we are currently sending directly out from the iSeries to the internet. They were just thinking "why?" and if we can get the iSeries to submit an e-mail to the Fax Server on Windows, then we can have Customer Service select either e-mail or fax, and have the iSeries route the message to the appropriate server (or just to Domino and let it determine either internet or fax). I think that you are right. If we want e-mail and fax to go out from the iSeries, get the fax software on the iSeries and call it a day. Better than burning a lot of time on something and then discovering that it doesn't work (and have upset people, too). :-) Thanks for the reply. Gregg
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