Re: Web site hangs

[Chris Whisonant <Chris.Whisonant@xxxxxxxxxxxxx>]

Rob,

Let me work up a procedure and post again.....

Did you check to see if unread marks are turned on for that DB? You may 
also want to put in some print statements for that agent. Maybe throw one 
in at beginning, middle, and end then see if you can see the point at 
which it is taking the longest...

Chris Whisonant
Comporium
Senior Mid-Range Systems Administrator
IBM eServer Certified Systems Expert - iSeries Technical Solutions V5R2
IBM Certified System Administrator - Lotus Notes and Domino 6/6.5
803.326.7270 | 803.326.6142 fax
http://cwhisonant.blogspot.com/

domino400-bounces+chris.whisonant=comporium.com@xxxxxxxxxxxx wrote on 
07/29/2005 11:52:04 AM:

> How does one turn on TCP logging?
> 
> Yes, it does occur after some period of inactivity.
> 
> Rob Berendt
> -- 
> Group Dekko Services, LLC
> Dept 01.073
> PO Box 2000
> Dock 108
> 6928N 400E
> Kendallville, IN 46755
> http://www.dekko.com
> 
> 
> 
> 
> 
> Chris Whisonant <Chris.Whisonant@xxxxxxxxxxxxx> 
> Sent by: domino400-bounces+rob=dekko.com@xxxxxxxxxxxx
> 07/29/2005 10:37 AM
> Please respond to
> Lotus Domino on the iSeries / AS400 <domino400@xxxxxxxxxxxx>
> 
> 
> To
> Lotus Domino on the iSeries / AS400 <domino400@xxxxxxxxxxxx>
> cc
> 
> Subject
> Re: Web site hangs
> 
> 
> 
> 
> 
> 
> You may want to turn on some TCP logging for the console. We were having 

> some poor client performance and when i turned on some logging for the 
> client I could see that the updating of unread marks was really killing 
us 
> 
> (1.5-2 minute db load - lol!) It could be helpful to see what was taking 

> so long. We could see that the particular unread mark thing was taking 
> 1500 ms +. Turned off unread marks on db and it "fixed" the issue.
> 
> Is unread marks turned on in your app? When the agent hangs is it after 
a 
> period of inactivity? Just some thoughts...
> 
> Chris Whisonant
> Comporium
> Senior Mid-Range Systems Administrator
> IBM eServer Certified Systems Expert - iSeries Technical Solutions V5R2
> IBM Certified System Administrator - Lotus Notes and Domino 6/6.5
> 803.326.7270 | 803.326.6142 fax
> http://cwhisonant.blogspot.com/
> 
> domino400-bounces+chris.whisonant=comporium.com@xxxxxxxxxxxx wrote on 
> 07/29/2005 11:24:49 AM:
> 
> > One of our Notes developers called me and said that sometimes an 
> > application on our domino based web site (in the dmz) hangs.  He 
checked 
> 
> 
> > the agent's log and it may experience up to a 5 minute delay when 
trying 
> 
> 
> > to update a file on a different domino server, in a different domain, 
in 
> 
> 
> > our intranet.
> > 
> > Don't know if it's a coincidence but we notice on QSYSOPR (on the dmz 
> > machine) the following message:
> > TCP2617-TCP/IP connection to remote system xxx.xxx.xxx.xxx closed, 
> reason 
> > code 2.
> > where xxx.xxx.xxx.xxx is the ip address of the domino server on the 
> > intranet machine.
> > Now, I know how to change the tcp attributes to turn this message off, 

> but 
> > I was wondering if this may be related to the hang.
> > 
> > I didn't see anything else in either QSYSOPR, nor the log.nsf, on 
either 
> 
> 
> > machine that caught my eye.
> > 
> > Rob Berendt
> > -- 
> > Group Dekko Services, LLC
> > Dept 01.073
> > PO Box 2000
> > Dock 108
> > 6928N 400E
> > Kendallville, IN 46755
> > http://www.dekko.com
> > 
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