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Notes Domino Information <ndinfo@xxxxxxxxxx> 12/01/2005 11:20 PM To rob@xxxxxxxxx cc Fax to Subject Responses to Frequently Asked Questions about IBM Lotus Notes & Domino in November 2005 This note contains links (URLs) to frequently used technical support documents (technotes) which answer frequently asked questions (FAQs) regarding IBM Lotus Notes & Domino, as well as links to key articles helping you learn more about the newest version (7) of the product. You are receiving this notification because you are one of the Lotus Notes & Domino customers, who have called us for technical support in the past year. If you do not wish to receive notifications like this one from Notes Domino Information at IBM, please reply to this email and change the Subject field to 'unsubscribe' (without quotation marks). This list of links to FAQ Responses can also be found in a Knowledge Collection (http://www.ibm.com/support/docview.wss?rs=463&uid=swg27006575 ), which we encourage you to bookmark because we update the collection periodically. The Knowledge Collection also contains links to previously distributed FAQ Responses. A central theme in this mailing is the new version 7 of Notes and Domino. Frequently used technotes for Notes and Domino: Title: Deleted mail rules still run, and/or enabled mail rules do not run Link: http://www.ibm.com/support/docview.wss?rs=0&uid=swg21088058 Title: Steps to reinstall a Domino server or to move a Domino server from one machine to another Link: http://www.ibm.com/support/docview.wss?rs=0&uid=swg21087009 Title: Unread count for a folder is greater than actual number of unread documents Link: http://www.ibm.com/support/docview.wss?rs=0&uid=swg21110573 Title: Resource reservation databases based on 6.x or earlier design do not function properly on Domino 7.0 servers (new) Link: http://www.ibm.com/support/docview.wss?rs=463&uid=swg21219243 Title: Domino 6.5.x router performance, hang or crashes delivering messages to mail file using Block Sender rule Link: http://www.ibm.com/support/docview.wss?rs=0&uid=swg21162013 Title: Two NInotes processes are shown running and attachments are sent as graphics after close and re-launch of Notes Link: http://www.ibm.com/support/docview.wss?rs=0&uid=swg21115244 Title: How to add a standard disclaimer into all outgoing SMTP messages in Domino Link: http://www.ibm.com/support/docview.wss?rs=0&uid=swg21087361 Theme: Notes Domino version 7: Knowing that many Notes Domino production installations now enter a period of no changes during year-end processing, this is an excellent time for system administrators to become more familiar with the value and technical advantages offered by version 7 of Notes and Domino, which was released August 31st 2005. You can even download trial code and set up a test server to get hands on experience with it. In the following, we offer links to resources that will help you learn more about version 7: Understand how Notes Domino 7 can deliver value to your enterprise: Title: Addressing key customer requirements -- increased return on investment; reduced total cost of ownership Link: http://www.ibm.com/software/sw-lotus/products/product4.nsf/wdocs/ndkeyrequirements Download trial versions of Lotus Notes, Domino Server, Domino Designer and Domino Administrator 7: Lotus Domino Server: http://www.ibm.com/developerworks/downloads/ls/lsds/?S_TACT=105AGX13&S_CMP=LSDL Lotus Notes, Domino Designer, and Domino Administrator Clients: http://www.ibm.com/developerworks/downloads/ls/lsndad/?S_TACT=105AGX13&S_CMP=LSDL Overviews of What is New in version 7: Lotus Notes: http://www.ibm.com/software/sw-lotus/products/product4.nsf/wdocs/notes7whatsnew Lotus Domino: http://www.ibm.com/software/sw-lotus/products/product4.nsf/wdocs/whatsnewindomino7 Lotus Domino Designer: http://www.ibm.com/software/sw-lotus/products/product4.nsf/wdocs/dominodesigner7whatsnew Lotus Domino Web Access: http://www.ibm.com/software/sw-lotus/products/product1.nsf/wdocs/dwawhatsnew Lotus Domino Access for Microsoft Outlook: http://www.ibm.com/software/sw-lotus/products/product1.nsf/wdocs/damowhatsnew Lotus Enterprise Integrator for Domino: http://www.ibm.com/software/sw-lotus/products/product4.nsf/wdocs/eiwhatsnew Articles with more detail on new features in version 7: Lotus Notes and Domino Designer: http://www.ibm.com/developerworks/lotus/library/notes-designer7-features/ Lotus Domino: http://www.ibm.com/developerworks/lotus/library/nd7features/ Lotus Enterprise Integrator: http://www.ibm.com/developerworks/lotus/library/lei7/ Help on migration to Notes Domino 7: Title: Upgrade Central: Planning your upgrade to Lotus Notes/Domino 7.0 Link: http://www.ibm.com/support/docview.wss?rs=463&uid=swg21216000 Title: Upgrading to Lotus Notes/Domino 7 (This is the key migration guide for Lotus Notes Domino 7) Link: http://www.lotus.com/ldd/notesua.nsf/ddaf2e7f76d2cfbf8525674b00508d2b/de2da7b609c6cb038525703b005e2f59?OpenDocument Learn to use Domino Domain Monitoring (DDM) for health checking. (Redbook also addresses pre-DDM versions). Title: Lotus Domino Domain Monitoring (DDM) (This is a draft Redbook and a key reference for system administrators). Link: http://www.redbooks.ibm.com/redpieces/abstracts/redp4089.html Many of these topics will be covered at the upcoming Lotusphere 2006 conference in Orlando, Florida, USA, January 22-27, 2006. To register or find more information about Lotusphere, visit this page: http://www.ibm.com/software/sw-lotus/events/govfor.nsf/wdocs/ls2006home General Self-Help Resources: Here are some other ways that you can access IBM Lotus Notes & Domino self-help support information on the Web (not specific to version 7): 1. Register for My Support, which allows you to build a custom portal of support information and to subscribe to email notifications: (This is a great service! Tens of thousands of subscribers have already signed up). (Please consider subscribing to alerts for new content about the product you work with). http://www.ibm.com/software/support/einfo.html to learn more. 2. Visit the IBM Lotus Notes and Lotus Domino product support pages at: http://www.ibm.com/software/lotus/support/notes/support.html [Lotus Notes] http://www.ibm.com/software/lotus/support/domino/support.html [Lotus Domino] 3. Participate in the user-to-user IBM Lotus Notes & Domino forum at: http://www.lotus.com/ldd/nd6forum.nsf 4. Access IBM Lotus Notes & Domino Product Documentation, Release Notes, White Papers, Redbooks, etc at http://www.lotus.com/ldd/notesua.nsf/0b345eb9d127270b8525665d006bc355/e5e5f0ea9f656d548525698100567174?OpenDocument [Lotus Notes] http://www.lotus.com/ldd/notesua.nsf/0b345eb9d127270b8525665d006bc355/8313e8d10f025dee8525698100541f6d?OpenDocument [Lotus Domino] 5. Access the IBM Lotus Notes & Domino DeveloperWorks page for downloads, learning resources and more: http://www.ibm.com/developerworks/lotus/products/notesdomino/ 6. Determine what problems are fixed in each release by viewing the IBM Lotus Notes & Domino Fix List database: http://www.lotus.com/ldd/r5fixlist.nsf 7. Subscribe to the Lotus Notes or Lotus Domino support RSS feeds: http://www.ibm.com/software/support/rss/lotus/475.xml?rss=s475&ca=rsslotus [Lotus Notes] http://www.ibm.com/software/support/rss/lotus/463.xml?rss=s463&ca=rsslotus [Lotus Domino] For help with RSS and for links to all the Lotus software RSS feeds, visit: http://www.ibm.com/software/support/rss/lotus/ [All Lotus products] Kind regards, The IBM Lotus Notes & Domino team
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