Re: Best way to edit mail template

["Patrick Trapp" <ptrapp@xxxxxxxxxxxx>]

I'm afraid I can't speak to best practices, but I can report on my 
experiences.  We added an action to the Memo form when we were on R5. When 
we upgraded from R5 to ND6, the mail templates are different, so I just 
needed to make the same changes to the ND6 mail template and I could 
proceed.  However, when we went from 6.0.x to 6.5.4, Lotus changed a 
subform to include a field that used to be on the form.  Since my change 
was to the memo form, the update task didn't change it, but it updated the 
subform -- and suddenly, everyone was getting errors because their memo 
form now had the same field twice -- once from the form design, once from 
the subform design.

So experience would suggest that you need to make a copy of the template, 
name it differently, and use that copy for your mail files.  The irony is 
that no matter how extensive our testing had been post-upgrade, it would 
not have detected this problem -- because the problem didn't exist until 
some 13 hours later after the update task ran.  I'm hoping I learned 
something from that little lesson, but only time will tell.  ;-)

Patrick




Nathan Simpson <nathan@xxxxxxxxxx> 
Sent by: domino400-bounces+ptrapp=nex-tech.com@xxxxxxxxxxxx
12/07/2005 04:05 AM
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Best way to edit mail template






Hi,

What is the best way to edit a mail template?

We want to add an agent to a mail template and I just want to know the 
best way to do it. 

Should you create a copy of the original template or just edit the 
original?
If you have a copy do you use the copy or the original?
After you add the agent should you sign the template with your server ID?
Do you edit the inheritance settings of the template so that users upgrade 

the design from the modified template?
Do you modify the inheritance settings of the original template so users 
don't upgrade design from it?

Anything else I missed?

Thanks

Nathan Simpson
Australian Wool Handlers
Lara VIC  3212
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