If you are asking about the person's Personal Name and Address Book, and 
you are running R6, then have your client click on Actions - Synchronize 
Address Book. (Oh, and I hope that they are using the iNotes template). 
Then, if your BES Manager has set the users' profile to look for that in 
their mail file, it will get pushed to the BlackBerry device within 
minutes.

Hope that helps.

Gregg

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