Re: remote performance suggestions needed -- DOMINO400

Better late than never?
As for the "another comment" part, I saw this behavior even on our LAN
when the firewall from our VPN client was enabled. (No not using the VPN
on our LAN, but the firewall turns itself back on ever time we receive a
VPN update) So it may be a software firewall that is forgetting about that
state of some connections. The client ultimately gives up and open a new
connection and gets through, but only after a delay of 15-30 seconds.

Using Netstat to view a particular Notes connection on the AS/400, I saw
"Outgoing bytes buffered" accumulating along with retransmissions, I guess
Notes does not send any "keepalives" like Telnet does (or can do, anyway),
or it is just a very bad firewall. I vote for the later.

We use the hosted AT&T firewall, just in case anyone else does....

Tom

When they bring their laptops into the office, local performance is fine.

We did enable network compression on the server and on one user's laptop,
unfortunately we have no tools to gauge connection performance so we can't

say that it improved his connection -- we only hear that it didn't make
any difference.

I'll look into creating local replicas, try it on one user and see what
the reaction is.

Another comment I've heard from a couple people is that when their laptop
has been sitting idle with the Notes client open, it takes a while to
reconnect or re-establish the session. Short of lengthening the session
time-out -- any other settings that would impact this ?

Thanks for the input...

Bob

"Chris Whisonant" <chris.whisonant@xxxxxxxxx>
Sent by: domino400-bounces+rlaing=gemko.com@xxxxxxxxxxxx
10/25/2007 10:37 AM
Please respond to
Lotus Domino on the iSeries / AS400 <domino400@xxxxxxxxxxxx>

To
"Lotus Domino on the iSeries / AS400" <domino400@xxxxxxxxxxxx>
cc

Subject
Re: remote performance suggestions needed

If the internal performance is fine, then this is definitely something
network-related. If these are laptops, have them bring them into the
network
and see how they perform. If they're desktops, then there could be some
stuff running on them (spyware) to cause it to be slow.

Is network compression enabled on the Domino Server's port as well as the
Notes clients? This could help some for sure - especially if you set them
up
with local replicas and have them work off of those copies when at home.

Chris

On 10/25/07, Robert Laing <rlaing@xxxxxxxxx> wrote:

Hi All,

7.0.2 FP2 clients and servers, iSeries v5r4 current on PTF's.

We recently opened remote access via the Notes client for one of our
Domino servers for our sales people. I've had several complaints from
them that access via the Notes client is "as slow as dialup". The
majority of those complaining are connecting via DSL or Cable from their
home office. Performance for our internal people is fine.

Any suggestions on performance tuning specifically for remote access ?

redbooks that contain anything on the subject ? Admittedly this could

a networking issue and not a Domino/iSeries issue but I want to rule out
Domino/iSeries as the bottleneck.

This box is being pushed a little bit on memory, would memory

constraints

affect remote access more than internal access ?

Thanks in advance,

Bob