suranas: Failed to launch process as specified user.

[rob@xxxxxxxxx]

Trying suranas, or Smart Upgrade RuN AS to do the install.  Getting:
Failed to launch process as specified user.  Error 1326: Login failure: 
unknown user name or bad password

Read:
http://www-01.ibm.com/support/docview.wss?uid=swg21247849
So, on the PC with the error, I opened up Windows Explorer, went to 
\\gdsnt\Lotus\8.5.1_notes_standard found setup.exe, right clicked on it 
and picked "Run As".  For the user I put DEKKO-1\supgrade.  I entered in 
the password and it started right up.  However in the suranas wizard I had 

username = supgrade
password = ...
Domain = DEKKO-1
and the wizard runs.  But when they try the install they are getting the 
error.

other data:
UNC Path to file to be executed: 
\\gdsnt\Lotus\8.5.1_notes_standard\setup.exe
that passes Check UNC path.
Command line parameters:  -s -a /s /v"/l*v c:\verboselog.txt ALLUSERS=1 
qb+"

On the users hard drive there is no c:\verboselog.txt


Rob Berendt