Re: Cforia Software MAPICS XA

[LeLeux@xxxxxxxxxxxx]

I forgot to add that what really helped acctg was how it extracts a 
customer
statement and emails it in pdf format - very cool - very automated!

cheers....




Kevin Fox <kdfox@xxxxxxxxxxxxx> 
Sent by: mapics-l-bounces@xxxxxxxxxxxx
05/17/2007 12:48 PM
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[MAPICS-L] Cforia Software MAPICS XA






All,

We have been using the MC2 and MD2 applications from Cforia software for 2 
years and have had tremendous success with it.  I'm looking for other 
users of MC2 and/or MD2 in order to benchmark our best practices.

We currently deploy it in credit and collections, customer service and 
field service support.  We have improved our DSO from 169 to 65 during the 
past 9 months.  We feel we can do better, but want to see if I'm "over 
acheiving" or not.

Here are my questions:

What areas have you deployed?
What improvements have you seen?
Do your customers interface with your company directly through the 
software?

Any input will be most appreciated.

thanks in advance

Kevin D. Fox
VP of Manufacturing and Systems
Fadal Machining Centers, LLC