I would give shipping the responsibility of printing the picking list at the
very last moment.  Once that happens "too bad Mr/Ms Customer when it comes
to qty changes or deletes".  Any additions are a new order.  
Best regards, Dick
Richard (Dick) Stover
Consulting Manager
Guide Technologies LLC
(c) 215-499-8530
rstover@xxxxxxxxxxxxxxxxxxxxx
-----Original Message-----
From: mapics-l-bounces@xxxxxxxxxxxx [mailto:mapics-l-bounces@xxxxxxxxxxxx]
On Behalf Of Roger.Blocher@xxxxxxxxxxxxxxxxxxx
Sent: Wednesday, June 16, 2010 3:25 PM
To: MAPICS ERP System Discussion
Subject: [MAPICS-L] Customer order changes while order is being picked
Our shipping department frequently has "14 page" picking lists which they 
make notes on while pulling the items.  They are  regularly required to 
deal with order changes while the picking is in process and do NOT want to 
deal with a new 14 page pick list. 
If customer service deletes a pick list and forgets to print a new one 
(having conveyed the change over the phone to Shipping, our purchasing 
department gets off track monitoring item demand.
If new items are added, a new (additional) pick list can be sent to 
shipping.  It is the items that are deleted, replaced or the quantity 
changes that cause the problems.
Is anyone else dealing with an operating policy that allows changes until 
the order is physically gone?   Do you have any  "creative" options for 
dealing with this and still keeping shipping, inventory and invoicing 
in-sync and accurate? 
Thanks
............................................................................
.................... 
Roger Blocher 
MIS Manager
 
TECH International 
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