Re: Motorola V.34R modem

[PaulMmn <PaulMmn@xxxxxxxxxxxxx>]

At 10:04 PM 5/23/97 -0400, Tim wrote:
>Dave Mahadevan wrote:
>> This cheap guy <g> just bought a used Motorola V.34R modem (model V.34R
>> LED RM116M) without a manual (of course).
>> Any assistance is much obliged.
>
>Hi Dave!  Just today I was in need of help on our newer UDS Motorola
>V.3400.  I called the help tech support at Motorola and was speaking to
>a wonderful tech person within 10 minutes.  The only requirement they
>have is that you have a Motorola Modem..their tech support is fabulous.
>PS) You can't go wrong with Motorola...at least this is my experience.
>
>Tech support center:
>800 221 4380


I'd second that... we had some old rack-mount 9600 modems (analog) that were
still serviceable, and we had some 9600 lines to install.  Even though the
equipment was somewhat old, they were able to inspect, repair, and make all
the parts work again.  We just took the last one out of service about 6
weeks ago...

And their beepers... and cell phones... they have that 'You can drop it in a
running blender and it'll keep working' feel to them.

Does their requirement that it's a Motorloa modem include private-label
models, like Black Box?


--Paul E Musselman
PaulMmn@ix.netcom.com

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