Re: CL enhancements

[Jon Paris <paris@xxxxxxxxxx>]

>>" Take a look at the Microsoft marketing machine and you'll have your
answer:  Better customer stisfaction, more sales!"<<

I didn't realise that Microsoft offered free upgrades, last I heard every time
they come up with new features in Office etc. you had to pay through the nose
to get them.  How do you get on the "freebie" list?  <vbg>

PS.  Customer sat figures on most AS/400 products are among the highest in the
industry, so I don't think Customer Sat is part of the picture.  A Monopoly
position, "interesting" marketing practices, and world-class hype have far more
to do with it.

Jon Paris - AS/400 AD Market Support - paris@ca.ibm.com
Phone: (416) 448-4019   -   Fax: (416) 448-4414
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