Re: Trends in documentation delivery?

["Al Barsa, Jr." <barsa2@xxxxxxx>]

At 11:55 AM 12/16/98 -0600, you wrote:
>Folks:
>
>A techwriter in my office just asked me a question about trends in
>documentation delivery...
>
>We understand that a lot of documentation is being deliveried as
>softcopy (HTML, PDF, Bookmanager, etc)... but we're interested in
>standards for HARDCOPY documentation (huh?  What's that?)
>
>Does anyone know what style guidelines IBM follows for hardcopy
>documentation?  For example, fonts for keys a user types, information a
>user types (on a command line or parameter line) and so on.  What is the
>style usage for bolding, italicizing, quotation marks?  What style is
>used when referencing a field name or menu option in text?
>
>Also, it's been so long since I've actually installed a new machine,
>what documentation does IBM actually deliver with a new system?  What's
>the current format of the softcopy documentation delivered?  Bookmanager
>still?

IBM will drop Infoseeker in the next release of OS/400.  They plan to go
ahead with the Internet in both HTML and PDF formats, and then plan to work
on the Information Center CD.

They don't like books, because they don't program on AS/400's.

Al




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Al Barsa, Jr. - Account for Midrange-L
Barsa Consulting, LLC.  
400 > 390

Phone:  914-251-1234
Fax:    914-251-9406
http://www.barsaconsulting.com

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