Re: Networking 5494/Ethernet/TokenRing

["Dick Lucas" <rlucas@xxxxxxxxxxx>]

Back when I was a CE, years ago, I was told that the telco techs only got
bad marks if they found a real 'trouble' on a service call.  No trouble
found (NTF) didn't affect there ratings.  Hence, you place a trouble call,
they check out the line, NTF, and it starts working.

Moral, don't look a gift horse in the mouth. :)  Just smile, say thanks, and
call them first the next time.

Dick Lucas


-----Original Message-----
From: James W Kilgore <email@james-w-kilgore.com>
To: MIDRANGE-L@midrange.com <MIDRANGE-L@midrange.com>
Date: Friday, January 22, 1999 8:04 PM
Subject: Re: Networking 5494/Ethernet/TokenRing


>
>
>SirJohn wrote:
>
>> <<snip>>
>
>> The IBM router people said it was the line.  The IBM 5494
>> people said that it was the line.  The AS/400 people said that it was the
line.
>> I called the telco every day to test the line.  Then!  It just worked!
>
><<snip>>
>
>Have been through the same experience.  Funny how the telco never admits
that it's
>their problem, but it seems to clear up after a visit from them.  Hmmmm.
>
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