Re: iPTF order process

[Glenn Gunderman <ggundermann@xxxxxxxxxxxxxx>]

Walden,

You may have password cache on.  If so, take it off.  Also, within your e-mail
software, uncheck "remember my password" and give it a try.

Glenn Gundermann
Ronald A. Chisholm Limited
Toronto

Walden Leverich wrote:

> Has anyone used the Internet ordering process for PTFs? I'm trying to order
> a PTF and the little Java app that IBM uses to connect to my AS/400 is not
> recognizing my password. I know the app is getting to the 400 because it
> disables my profile after 3 attempts, but everytime it thinks my password is
> incorrect. Any ideas?

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