• Subject: Re: Looking For Info on IVR (Interactive Voice Response)
  • From: "Carl Galgano" <cgalgano@xxxxxxxxxxxxxxxxx>
  • Date: Wed, 3 Feb 1999 09:36:08 -0500

Kirk:
Several years ago we implemented an IVR system for a client using Rydex
Systems (I think they are in Vancouver, BC) Voice Units.  They attached via
the twixax WSC and each box supported 4 voice cards.  The programming was
not very complicated and the performance was pretty good.  If you want any
more detail, please email me directly.
Carl
Carl Galgano
EDI Consulting Services, Inc.
540 Powder Springs Street
Suite C19
Marietta, GA  30064
770-422-2995
mailto: cgalgano@ediconsulting.com
http://www.ediconsulting.com
EDI, Communications and AS400 Technical Consulting

-----Original Message-----
From: Kirk Goins <kgoins@ix.netcom.com>
To: MidrangeList <midrange-l@midrange.com>
Date: Wednesday, February 03, 1999 1:37 AM
Subject: Looking For Info on IVR (Interactive Voice Response)


>We are in the process of installing the Benefits portion of PeopleSoft and
need
>help on finding a IVR package for the AS/400. Anyone know of any "GOOD" and
>"PROVEN" IVR systems for the AS/400 ??
>
>"VENDORS LISTENING..." Please respond ONLY to the email address below.
>
>Thanks to all
>--
>Kirk Goins
>Legacy Health System
>Portland, Oregon
>
>kgoins@lhs.org
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