Re: OEM modems

["Carl Galgano" <cgalgano@xxxxxxxxxxxxxxxxx>]

Dale:
I disagree with your comments.  I you understand data communications, you
should be able to make any modem work as long as you know what you are
doing.  I still feel the UDS modems are FAR superior to the IBM modems,
especially when you have them deployed in an environment where you may have
to talk someone through configuration, the front panel display and the
YES/NO keys allow this very nicely. The Option by IBM modems work well but
the lights on them are too hard to see.  There is no magic to
communications, just have to understand what you are doing.
CJG
Carl Galgano
EDI Consulting Services, Inc.
540 Powder Springs Street
Suite C19
Marietta, GA  30064
770-422-2995
mailto: cgalgano@ediconsulting.com
http://www.ediconsulting.com
EDI, Communications and AS400 Technical Consulting

-----Original Message-----
From: Dan Bale <dbale@genfast.com>
To: MIDRANGE-L@midrange.com <MIDRANGE-L@midrange.com>
Date: Thursday, October 07, 1999 4:48 PM
Subject: Re: OEM modems


>
>
>James,
>
>Sorry for piping in so late here.  It looks like you got a lot of advice.
I
>would like to share my experience to spare you of the trouble I went
through.
>
>It basically boils down to this.  Make _absolutely_ sure that IBM supports
the
>modem you decide on.  For the sake of saving a few dollars, you may easily
>outspend that in frustrating manhours trying to chase down problems.  Spend
the
>extra bucks, if necessary, to get the right modem.
>
>A few years ago, I had a client who was using a non-supported modem.
Worked
>fine for ECS, but needed to use for remote async connects (using the async
>workstation controller).  If I recall correctly, this was a sync/async
>switchable modem.  I tried in vain to convince the owner that he'd be
better off
>spending $500 (?) for a modem that IBM supported than to pay me by the hour
>trying to get the thing to work.  Surprisingly, IBM Support worked with me
for a
>while, but eventually gave up the ghost when we hit the brick wall.  The
end
>result:  No async support + my bill.  Not the way I want to support a
client.
>
>Based on what others have said, I'd go with the Multitech or the IBM.
>
>- Dan Bale
>
>
>
>
>
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