• Subject: Re: Documentation resources dumb question:
  • From: "Mike Shaw" <mshaw@xxxxxxxxxxxxxx>
  • Date: Wed, 26 Jan 2000 07:31:58 -0800

Don,

It ain't no dumb question!  You are right on the mark about how to find and
get information for the AS/400.  The Frizbee's are a pain because the
bookmanger is feeble at best, the web presence is more of a window dressing
than an actual known source if information, and now informational apar's and
such seem to be proliferating for ongoing support information.  To add
insult to injury, have you tried searching the apar/ptf database or the
online manuals when you are in a hurry????  It gives new meaning to the word
slow!  And I've got multiple fast pipes to choose from connecting into the
Internet!

I would like to see a decent browser based interface to the frizbees, a
better indexing/retrieval of apars/ptf's, etc. and a descriptions of what
they contain in non-technical terms.  Its bad enough that you have to now
catalog umpty-gazillion URL's away in your favorites section of your
browser....and they change from release to release, not to mention go away!
There has to be a better way!  Believe it or not, my company does not have
me here just to manage all of IBM's information resources to keep this place
running!  :-)

We had IBM reps here last week and they made pitches for data warehousing
for S/390, AS/400 and RS/6000.  It sure would be nice to see them apply that
technology internally to solve this problem!

Regards,

Mike Shaw
AS/400 Senior Technical Support
North American Mortgage
Santa Rosa, CA


----- Original Message -----

>
>
> Back in the old days, we had a index that listed all published manuals,
> redbooks, etc, and where they were...
>
> Since we've "progressed" to frizbee's and websites for resources and since
> resource locations are about as fragmented as my DOS 6.1 PC disk drive,
> I'm wondering if indeed some document, informational APAR, sign from the
> gods, writings on the wall, etc., exists that tells us ALL the places that
> documentation is now hidden that we can go in search of...:)
>
> Don in DC
>


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