Check your printer configuration to ensure the Duplex option is not turned off.




|--------+----------------------->
|        |          "Leland,     |
|        |          David"       |
|        |          <dleland@Hart|
|        |          er.com>      |
|        |                       |
|        |          03/24/2000   |
|        |          11:08 AM     |
|        |          Please       |
|        |          respond to   |
|        |          MIDRANGE-L   |
|        |                       |
|--------+----------------------->
  >--------------------------------------------------------|
  |                                                        |
  |       To:     "'MIDRANGE-L@midrange.com'"              |
  |       <MIDRANGE-L@midrange.com>                        |
  |       cc:     (bcc: Darlene H Bryant/Banpharm)         |
  |       Subject:     RE: Duplex printing                 |
  >--------------------------------------------------------|






Anyone have any additional ideas on what's going on with this problem (not
being able to print in duplex mode to a duplex capable printer)?

Thanks,
Dave

-----Original Message-----
From: Chris Bipes [mailto:rpg@cross-check.com]
Sent: Wednesday, March 22, 2000 11:32 AM
To: 'MIDRANGE-L@midrange.com'
Subject: RE: Duplex printing


What are the differences in the two printer configurations on your as400?
Can the printer PRT03 print two sided from all the drawers?  It reads like
the printer driver is returning the error message.  I would start with the
printer manual to see if the printer does actually support what you are
trying to do.  If so, Look at the AS400 configuration differences between
the one that is working and PRT03.


Christopher K. Bipes     mailto:ChrisB@Cross-Check.com
<mailto:ChrisB@Cross-Check.com>
Sr. Programmer/Analyst   mailto:Chris_Bipes@Yahoo.com
<mailto:Chris_Bipes@Yahoo.com>
CrossCheck, Inc.         http://www.cross-check.com
<http://www.cross-check.com/>
6119 State Farm Drive    Phone: 707 586-0551 x 1102
Rohnert Park CA  94928 Fax: 707 586-1884

If consistency is the hobgoblin of little minds, only geniuses work here.
Karen Herbelin - Readers Digest 3/2000

-----Original Message-----
From: Leland, David [mailto:dleland@Harter.com]
Sent: Wednesday, March 22, 2000 7:11 AM
To: 'MIDRANGE-L@midrange.com'
Subject: Duplex printing



We have a printer which is capable of duplexing.  It is IPDS and attached
via TCP/IP.  When I attempt to send a document to it to be printed in duplex
mode, I receive the following message.  I have a similar printer (IPDS)
attached via twinax which does the duplexing fine - same spool file for
both.  Anyone know where this message is originating from - the printer
hardware, printer software, or OS/400?  Any ideas on how I can get this to
duplex?

Thanks,
Dave


                         Additional Message Information



 Message ID . . . . . . :   PQT2769       Severity . . . . . . . :   40

 Message type . . . . . :   Information

 Date sent  . . . . . . :   03/22/00      Time sent  . . . . . . :
10:02:38


 Message . . . . :   Device PRT03 or all the input drawers you specified
cannot
   support two-sided printing.

 Cause . . . . . :   An error was found while processing file PRT198 number

   0014 in job 314062/LELAND/QPADEV001S. You specified, in the form
definition,
   that the file was to be printed on both sides of the paper on device
PRT03.
   That device, or all of the drawers selected in the form definition,
cannot
   print on both sides of the paper. If you specified absolute fidelity,

   processing of the print request ended. If you specified content fidelity,

   the file was printed on one side of the paper.

     The error was detected with reason code 3.  The reason codes have the

   following meanings:

     1 -- Error in spooled file PRT198 number 0014 for job

   314062/LELAND/QPADEV001S.

     2 -- Error in external resource F1DFLT in library  of type *FORMDF.

     3 -- Error in inline resource F1DFLT of type *FORMDF.

 Recovery  . . . :   You need to select one of the following options:

       -- Submit the print request to a device that is capable of two-sided

   printing.

       -- Specify a form definition that uses one-sided printing.

       -- Change the input drawer selection to a drawer that supports
two-sided
   printing.

       -- Enable two-sided printing if the selected drawer has two-sided

   printing currently disabled.

 Technical description . . . . . . . . :   The internal message identifier
(ID)
   is SMSGX001.


Bottom


Title: Duplex printing
Anyone have any additional ideas on what's going on with this problem (not being able to print in duplex mode to a duplex capable printer)?
 
Thanks,
Dave
-----Original Message-----
From: Chris Bipes [mailto:rpg@cross-check.com]
Sent: Wednesday, March 22, 2000 11:32 AM
To: 'MIDRANGE-L@midrange.com'
Subject: RE: Duplex printing

What are the differences in the two printer configurations on your as400?  Can the printer PRT03 print two sided from all the drawers?  It reads like the printer driver is returning the error message.  I would start with the printer manual to see if the printer does actually support what you are trying to do.  If so, Look at the AS400 configuration differences between the one that is working and PRT03.
 

Christopher K. Bipes     mailto:ChrisB@Cross-Check.com
Sr. Programmer/Analyst   mailto:Chris_Bipes@Yahoo.com
CrossCheck, Inc.         http://www.cross-check.com
6119 State Farm Drive    Phone: 707 586-0551 x 1102
Rohnert Park CA  94928 Fax: 707 586-1884

If consistency is the hobgoblin of little minds, only geniuses work here.  Karen Herbelin - Readers Digest 3/2000

-----Original Message-----
From: Leland, David [mailto:dleland@Harter.com]
Sent: Wednesday, March 22, 2000 7:11 AM
To: 'MIDRANGE-L@midrange.com'
Subject: Duplex printing

We have a printer which is capable of duplexing.  It is IPDS and attached via TCP/IP.  When I attempt to send a document to it to be printed in duplex mode, I receive the following message.  I have a similar printer (IPDS) attached via twinax which does the duplexing fine - same spool file for both.  Anyone know where this message is originating from - the printer hardware, printer software, or OS/400?  Any ideas on how I can get this to duplex?

Thanks,
Dave


                         Additional Message Information                       
                                                                              
 Message ID . . . . . . :   PQT2769       Severity . . . . . . . :   40       
 Message type . . . . . :   Information                                       
 Date sent  . . . . . . :   03/22/00      Time sent  . . . . . . :   10:02:38 
                                                                              
 Message . . . . :   Device PRT03 or all the input drawers you specified cannot
   support two-sided printing.                                                
 Cause . . . . . :   An error was found while processing file PRT198 number   
   0014 in job 314062/LELAND/QPADEV001S. You specified, in the form definition,
   that the file was to be printed on both sides of the paper on device PRT03.
   That device, or all of the drawers selected in the form definition, cannot 
   print on both sides of the paper. If you specified absolute fidelity,      
   processing of the print request ended. If you specified content fidelity,  
   the file was printed on one side of the paper.                             
     The error was detected with reason code 3.  The reason codes have the    
   following meanings:                                                        
     1 -- Error in spooled file PRT198 number 0014 for job                    
   314062/LELAND/QPADEV001S.                                                  
     2 -- Error in external resource F1DFLT in library  of type *FORMDF.      
     3 -- Error in inline resource F1DFLT of type *FORMDF.                    
 Recovery  . . . :   You need to select one of the following options:         
       -- Submit the print request to a device that is capable of two-sided   
   printing.                                                                  
       -- Specify a form definition that uses one-sided printing.             
       -- Change the input drawer selection to a drawer that supports two-sided
   printing.                                                                  
       -- Enable two-sided printing if the selected drawer has two-sided      
   printing currently disabled.                                               
 Technical description . . . . . . . . :   The internal message identifier (ID)
   is SMSGX001.                                                               
                                                                         Bottom


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