IBM support

["M. Lazarus" <mlazarus@xxxxxxxx>]

  If anyone in IBM marketing wants to know how to get "developers on board" 
w/ the AS/400 platform, one way would be to follow Microsoft's lead.  I 
just received a blurb in the mail.

  The front cover says: FREE TECHNICAL SUPPORT*.  Inside the "*" is 
explained: Surprise.  There's no catch.  When we said free, we meant free.

  This is for M$ monitored news groups, knowledge base web site or Business 
Critical Phone Support.  24/7/365.

  Contrast this w/ IBM support that makes you jump through hoops and has 
hefty charges.

  Obviously, this is being paid for in some fashion, so if M$ can do it why 
can't IBM?  Just a thought.

  Comments anyone?  (No flames please!)

  -mark
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