Re: hardware support in indy?

[Chuck Lewis <clewis@xxxxxxxxxx>]

Hey,

Small world Al ! I'm in Indianapolis and we are all over the state !

I can second Al's comments about KSA (Keller Schroeder & Associates, Inc) - I 
deal
with them and the folks there are GREAT all the way around. Information, Sales 
and
Technical !

Chuck

MacWheel99@aol.com wrote:

> We are in the Evansville Indiana area & we use a combination of IBM & KSAI <<
> ksainc.com >> & various specialized folks reccommended by IBM who are former
> IBMers.  At one time we were interested in what major 3rd party mid-range
> outfits did our area, because of the need for multi-vendor support, but now
> we have several non-IBM devices on our IBM support so that is no longer an
> issue ... we found SORBUS & Control Data & some other outfits
>
> Most of these were unsatisfactory because they served Indiana but not all of
> our facilities & we needed to have some outfit that served all of our stuff,
> not just one site.  The only exception was SORBUS ... they served all our
> areas, but were over capacity on tech support so not accepting new clients at
> the time we called, which was several years ago so their situation may have
> changed.  There regional HQ for new customer support was in Louisville as I
> recall.
>
> I like KSAI because they are very knowlegeable on both IBM midrange & PC LAN
> & telecommunications network type topics ... our AS/400 rep with KSAI is both
> a former IBM SE and CE ... a rare combination ... there are very few outfits
> that are competent both in the areas of AS/400 & PC world & communications
>
> AMI claims to be so, but I have recently used them on my home system & while
> their support is 1st rate, I think they are overloaded << americanmicro.com >>
>
> >  From:    ddi@datadesigninc.com (nina jones)
>
> >  anyone in the indianapolis area know of a company that does hardware
> > maintenance?
> >
> >  thanks,
> >
> >  nj
>
> Al Macintyre  ©¿©
> http://www.cen-elec.com MIS Manager Programmer & Computer Janitor
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