Re: AS/400 time warp or black hole?

[neilp@xxxxxxxxxxx]

If you got it in March 1999 you have one of the bad ones.

Neil Palmer         DPS Data Processing Services Canada Ltd.
                                             AS/400~~~~~
Markham,  Ontario,   Canada    ___________          ___  ~
Phone: (905) 474-4890  x303   |OOOOOOOOOO| ________  o|__||=
Cell.: (416) 565-1682  x303   |__________|_|______|_|______)
Fax:   (905) 474-4898          oo      oo   oo  oo   OOOo=o\
mailto:NeilP@DPSlink.com    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
http://www.DPSlink.com        AS/400e  The Ultimate Business Machine






Steve Rushing <srushing@att.net>@midrange.com on 2000/08/04 00:37:42

Please respond to MIDRANGE-L@midrange.com

Sent by:  owner-midrange-l@midrange.com


To:   MIDRANGE-L@midrange.com
cc:

Subject:  Re: AS/400 time warp or black hole?



>>I spoke my piece with Best and IBM and the best they can offer is if I
>>will pony up the $$ for a two or three year extended warranty they might
>>can retro-warranty it. I pointed out that it was a known defect (I found
>>a few old posts about this same problem) and technically it was broke the
>>day I bought it. If I have to spend money it will not be on any product
>>Best power makes.
>
>  I agree w/ this sentiment.  Although, it is under IBM maintenance, so
> maybe they'll repair it w/o a fuss.

You're one up on me. The 3 year EMO we bought from IBM does not cover the
UPS. That is supposedly a separate agreement with Best that the BP forgot
to tell us about.

>  Were you able to find "official" documentation that it's defective?

The closest I got to "official" was this message from Al Barsa in the
archives from last year:

 >Well, it's interesting that you should ask this question.  I presume that
 >your UPS is a 9910.

 >If so, it is defective.  The first generation of 9910's (manufactured by
 >Best Power) had defective microcode.  The fix is to report it to
 >service.  The service person will have to do a mechanical replacement on
 >these units.

 >If you get static from service, contact me privately, and I will get the
 >name of the person in Rochester who set me straight.

 >Al

This pretty much convinced me it was a "known" defect.
Now I don't know for sure the date range on the "first generation" 9910's
or if mine would fit that time period or not. Mine was delivered in March
1999.

If you get a chance, search the midrange-L archives for UPS or 9910 and
tell me if it looks to be more than just a coincidence!

Thanks.

-Steve










>  -mark

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