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Just a couple of other questions beside the suggestion to check on PTF's What release are you on? What hardware do you have in place? How is the remote printer "physically" attached? What brand/model is the remote printer? Also another suggestion "if" you can - say for example you have an HP2100TN with just a jet-direct card running over Ethernet attached to your NT server with a static IP address, shared, current firmware and drivers - You could instead of a remote outq, do a crtdevprt as device class *lan, type 3812, model 1, lan attachment *ip, port number 9100, font 011, form feed *autocut, printer error message *info, activation timer 30, inactivity timer *sec30, line speed 38400, host print transform *yes, manufacturer type and model *HP5, image configuration *imga03, remote location is the static ip address you assigned it on NT, and the system driver program of *hppjldrv. Then simply varycfg your new device and start the writer and viola you can print everything except ipds and afpds data streams and get messages on the AS/400 back from the printer (paper out, power off - more cryptic than a "real" printer, but you can at least specify page ranges and "see" what is on the outq for the device. HTH Mark A. Manske [mailto:mmanske@minter-weisman.com] Sr. Project Lead Minter-Weisman -----Original Message----- From: owner-midrange-l@midrange.com [mailto:owner-midrange-l@midrange.com]On Behalf Of pike4@ix.netcom.com Sent: Thursday, August 17, 2000 4:27 PM To: MIDRANGE-L@midrange.com Subject: Remote Printer Problem We have a remote printer (Outq) that the spool file status is *SND but nothing at all is happening. What should I be looking for to determine the casue of the problem? Thanks, Phil Kestenbaum +--- | This is the Midrange System Mailing List! | To submit a new message, send your mail to MIDRANGE-L@midrange.com. | To subscribe to this list send email to MIDRANGE-L-SUB@midrange.com. | To unsubscribe from this list send email to MIDRANGE-L-UNSUB@midrange.com. | Questions should be directed to the list owner/operator: david@midrange.com +---
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