• Subject: RE: C900 2967
  • From: "Neil Palmer" <neilp@xxxxxxxxxxx>
  • Date: Sun, 31 Dec 2000 22:28:32 -0500

SF64458 has veen superseded by SF64789.
See the two APAR's below.

Item SA91693 


  APAR Identifier ...... SA91693       Last Changed..00/12/22  
  BRM-BACKUP-MSGBRM1483 BACKUPS ARE USING NEW VOLUMES FOR EACH
  LIBRARY AFTER LOADING SF64458
 
  Symptom ...... MS MSGBRM1483        Status ........... CLOSED  PER
  Severity ................... 2      Date Closed ......... 00/12/18
  Component .......... 5769BR100      Duplicate of ........
  Reported Release ......... 440      Fixed Release ............ 999
  Component Name 5769 BRM SVC V4      Special Notice           HIPER
  Current Target Date ..00/12/31      Flags
  SCP ...................               FUNCTIONLOSS
  Platform ............
 
  Status Detail: SHIPMENT - Packaged solution is available for
                            shipment.
 
  PE PTF List:
 
  PTF List:
  Release 430   : PTF not available yet
  Release 440   : SF64789 available 00/12/22 (1000 )
 
 
  Parent APAR:
  Child APAR list:
 
 
  ERROR DESCRIPTION:
  After loading SF64458, backups start issuing the following
  messages:
  MSGCPC3701 - 103 objects were saved on volumes 501954 seq 3
   etc.
  MSGBRM1483 - volume 500240 cannot be used.
  MSGCPC3701 - 1 objects were saved on volumes 501954 seq 249
  MSGCPC3701 - 199 objects were saved on volumes 501954 500240 seq
  250
  BRMS then starts  to save each library to a new volume.
 
  Another problem that may appear when trying to load SF64458 with
  the delayed option. The IPL may hang with a SRCC9002967.
 
 
 
 
  LOCAL FIX:
  For the SRCC9002967, do a DPO and IPL the system. Then apply
  SF64458 *IMMED using the following commands.
  APYPTF LICPGM(5769BR1) SELECT(SF64458) DELAYED(*YES) IPLAPY(*NO)
  APYPTF LICPGM(5769BR1) SELECT(SF64458) DELAYED(*NO)
  Once again, make sure there is no BRMS activity on the system or
  any system in the BRMS network. Sign off and on again after
  appling the PTF.
  (NOTE: if SF64458 is not been applied, the SRC code SRC9002967
  is a normal IPL step to apply PTFs. If the processor is active
  allow the IPL to continue)
 
 
  PROBLEM SUMMARY:
  **************************************************************
  * PROBLEM: (SA91693) Licensed Program = 5769BR1              *
  *          Incorrect Output                                  *
  **************************************************************
  * USERS AFFECTED: All OS/400 Backup Recovery and Media       *
  *                 Services (BRMS/400) users.                 *
  **************************************************************
  * RECOMMENDATION: Apply PTF SF64789 for R440/450.            *
  **************************************************************
  After loading SF64458, backups start issuing the following
  messages:
  MSGCPC3701 - 103 objects were saved on volumes 501954 seq 3
   etc.
  MSGBRM1483 - volume 500240 cannot be used.
  MSGCPC3701 - 1 objects were saved on volumes 501954 seq 249
  MSGCPC3701 - 199 objects were saved on volumes 501954 500240 seq
  250
  BRMS then starts to save each library to a new volume.
 


Item SA82332 


  APAR Identifier ...... SA82332       Last Changed..00/06/15  
  OSP IPL HANGS WHEN APPLYING THE EURO SUPPORT PTF
 
 
  Symptom ...... IN INCORROUT         Status ........... CLOSED  PER
  Severity ................... 2      Date Closed ......... 99/05/10
  Component .......... 5769SS1WP      Duplicate of ........
  Reported Release ......... 410      Fixed Release ............ 999
  Component Name 5769 OFFICE SUB      Special Notice    PE
  Current Target Date ..              Flags
  SCP ...................
  Platform ............
 
  Status Detail: SHIPMENT - Packaged solution is available for
                            shipment.
 
  PE PTF List:    SF55267 SF55265 SF55205 SF55268
 
  PTF List:
  Release 410   : SF56566 available 99/06/03 (1000 )
  Release 420   : SF56607 available 99/06/03 (9292 )
  Release 430   : SF56612 available 99/06/03 (9243 )
  Release 440   : SF56567 available 99/05/18 (9166 )
  Release 450   : SF62141 available 00/06/15 (1000 )
 
 
  Parent APAR:
  Child APAR list: SA82357
 
 
  ERROR DESCRIPTION:
  THIS APAR WAS SYSROUTED TO R320 SA82357.
 
  The PTF's for APAR SA78215 are defective and can result in the
  system hanging at IPL step C900 2967 (SRCC9002967).  The status
  SRC C900 2967 is indicative of PTF activity and can be displayed
  for some time during normal PTF processing.  However, in this
  case there will be no processor activity (ie no flashing lights)
  while this SRC is displayed.
 
  This is due to the system waiting on a message to which the user
  cannot respond.  The only way to confirm this is the problem is
  for the service representative to view the SCPF job log during
  the failure.  If the message CPA4067 Save file QOHEURO2 already
  contains data is in the SCPF job log, then this is the problem.
 
  If this problem occurs, the only recovery is to power down the
  system and re-install all of OS/400 and all SS1 options.  Then
  re-install the cum tape omitting the defective PTF or loading
  the fixing PTF which supersedes the defective PTF.
 
  The user should not simply re-install the cum tape.  The system
  has been compromised by cancelling out of the PTF process and
  unpredictable results can occur.  You must reload XPF and the
  associated SS1 options.
 
  This failure occurs when installing the PTF for APAR SA78215
  on a system where the PTF for SA78215 had already been applied.
 
  eg  The user had installed a Beta version of V4R4 along with
  PTF SF55268.  When reinstalling the GA version of V4R4 and the
  latest cum which contains SF55268 the system will hang.  Or the
  user is simply re-intalling GA V4R4 over GA V4R4.
 
  Or the user installed PTF SF55267 at V4R3 and then upgraded to
  V4R4.  When installing the V4R4 PTF SF55268, the system hangs.
 
  The failure occurs because the savf QOHEURO2 still has data from
  the previous time the PTF was installed.  This causes the system
  to halt with MSGCPA4067 - Save file already contains data.
 
  Additional keywords:  MSGCPA4067 Save File QOHEURO2 Already
  Contains Data
 
 
 
  LOCAL FIX:
 
 
  PROBLEM SUMMARY:
  The Euro Currency symbol is a new symbol used in Europe used for
  EuroCurrency (the new, common currency for the European Monetary
  Union).  This symbol needs to be supported in AS/400.
 
  When installing the PTF for EURO support over a system that's
  migrated from an earlier release, with the equivalent PTF on
  the earlier release an error occurs stopping the cum package
  installation.
 
 
 
  PROBLEM CONCLUSION:
   Apply This PTF for EURO support instead of one of the
   following:
 
   VRM320 SF55016
   VRM410 SF55205
   VRM420 SF55265
   VRM430 SF55267
   VRM440 SF55268
 
 
 
  TEMPORARY FIX:
 
 
  COMMENTS:
 
 
  MODULES/MACROS:   QA6YX500 QA6ZX500 QA61X500 QA62X500 QA63X500
  QA64X500 QA65X500 QA66X500 QA67X500 QA68X500 QOHEURO1 QPZ1OH02
  Q500XA6Y Q500XA6Z Q500XA61 Q500XA62 Q500XA63 Q500XA64 Q500XA65
  Q500XA66 Q500XA67 Q500XA68
 
 
  SRLS:      NONE
 
 
  RTN CODES:
 
 
  CIRCUMVENTION:
  If a customer IPL hangs for a delayed apply of a PTF that this
  fix supersedes, the following steps are required for recovery.
  1.  Power off the system.
  2.  Reslip the operating system to repair resulting damage to
     the MPTFI.
  3.  Run the folowing command:
     RNMOBJ OBJ(QUSRSYS/QOHEURO2) OBJTYPE(*FILE) NEWOBJ(QOHEURO3)
  4.  The PTF can then be safely applied.
 
 
 
  MESSAGE TO SUBMITTER: UPDATED 05/01/00




Neil Palmer      DPS Data Processing Services Canada Ltd.
50 Acadia Avenue, Ste.102                   AS/400~~~~~
Markham, Ontario, Canada.   ____________          ___  ~ 
Phone:(905) 474-4890 x303   |OOOOOOOOOO| ________  o|__||= 
Cell.:(416) 565-1682 x303   |__________|_|______|_|______) 
Fax:  (905) 474-4898         oo      oo   oo  oo   OOOo=o\ 
mailto:NeilP@DPSlink.com  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ 
http://www.DPSlink.com     iSeries 400  The Ultimate Business Server





"Graap, Ken" <keg@exchange.gasco.com>
Sent by: owner-midrange-l@midrange.com
2000/12/31 19:26
Please respond to MIDRANGE-L

 
        To:     "'MIDRANGE-L@midrange.com'" <MIDRANGE-L@midrange.com>
        cc:     "'DMunro@badgerminingcorp.com'" <DMunro@badgerminingcorp.com>
        Subject:        RE: C900 2967


I had the same problem and discovered that I had a damaged BRMS fix
(SF64458)...

I had to force power off, remove this PTF and IPL again!

Kenneth

****************************************
Kenneth E. Graap
IBM Certified Specialist 
AS/400e Professional System Administrator
NW Natural (Gas Services)
keg@nwnatural.com
Phone: 503-226-4211 x5537
FAX:    603-849-0591
****************************************


-----Original Message-----
From: Dennis Munro [mailto:DMunro@badgerminingcorp.com]
Sent: Sunday, December 31, 2000 3:38 PM
To: Midrange List (E-mail)
Subject: C900 2967



9402 720, v4r5mo, applying the latest cum C0294450 & all the group ptf's.
The cum went on first with it's separate IPL & now all the "other" ptf's 
are
being applied.

When the instructions say "During the IPL, C9002967 could be displayed for
an extended amount of time.  This is normal (assuming the processor light
flashes periodically)." , the instructions are not kidding.  I know I have
never waited this long (158.6 minutes & counting) & yes, the processor 
light
is flashing periodically.  The IPL step is displaying "PTF apply".  Is 
there
a manual that tells me what the panel codes mean?  I do not think the
reference code detail (C900 2967  20 51 0060) has changed since this step
has started & is this okay? 

It's 5:35 & I said I would only "be a while".  That "be a while" has now
turned into almost 3 hours & I need to get out of here. 

Dennis Munro

"I love deadlines.  I especially like the whooshing sound they make as 
they
go flying by."  Dilbert's Words Of Wisdom:

Badger Mining Corporation
www.badgerminingcorp.com
dmunro@badgerminingcorp.com
(920) 361-2388




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