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midrange.com
All,
This is a long e-mail.
We have several Optra printers connected via ethernet and IP to our AS/400.
There are times when we have large jobs, 700 to 1000 pages to print. The
writer will report back as ending abnormally. However all the pages will
print. If you restart the writer, the same spool file will try to print
again. It remains in RDY status. The printers have at least 16mb of memory
installed. Here is a sample device description:
Device description . . . . . . . > CHECKBOY Name
Port number . . . . . . . . . . 9100 0-65535, *SAME
Online at IPL . . . . . . . . . *YES *SAME, *YES, *NO
Font:
Identifier . . . . . . . . . . 400 *SAME, 3, 5, 11, 12, 13,
18...
Point size . . . . . . . . . . *NONE 000.1-999.9, *SAME, *NONE
Form feed . . . . . . . . . . . *CONT *SAME, *TYPE, *CONT...
Separator drawer . . . . . . . . *FILE 1-255, *SAME, *FILE
Separator program . . . . . . . *NONE Name, *SAME, *NONE
Library . . . . . . . . . . . Name, *LIBL, *CURLIB
Printer error message . . . . . *INQ *SAME, *INQ, *INFO
Message queue . . . . . . . . . *CTLD Name, *SAME, *CTLD,
*SYSOPR
Library . . . . . . . . . . . Name, *LIBL, *CURLIB
Activation timer . . . . . . . . 2550 1-2550, *SAME, *NOMAX
Inactivity timer . . . . . . . . 30 1-30, *SAME, *ATTACH...
Line speed . . . . . . . . . . . 19200 *SAME, *TYPE, 150, 300...
Word length . . . . . . . . . . 8 *SAME, *TYPE, 7, 8
Type of parity . . . . . . . . . *NONE *SAME, *TYPE, *EVEN,
*ODD...
Stop bits . . . . . . . . . . . 1 *SAME, *TYPE, 1, 2
Host print transform . . . . . . *YES *SAME, *NO, *YES
Manufacturer type and model . . *LEXOPTRA
Paper source 1 . . . . . . . . . *LETTER *SAME, *MFRTYPMDL,
*LETTER...
Paper source 2 . . . . . . . . . *LETTER *SAME, *MFRTYPMDL,
*LETTER...
Envelope source . . . . . . . . *NUMBER10 *SAME, *MFRTYPMDL...
ASCII code page 899 support . . *NO *SAME, *NO, *YES
Image configuration . . . . . . *NONE *SAME, *NONE, *IMGA01...
Character identifier:
Graphic character set . . . . *SYSVAL 1-32767, *SAME, *SYSVAL
Code page . . . . . . . . . . 1-32767
Remote location:
Name or address . . . . . . . '10.10.1.xx'
User-defined options . . . . . . *SAME Character value, *SAME,
*NONE
+ for more values
User-defined object:
Object . . . . . . . . . . . . *NONE Name, *SAME, *NONE
Library . . . . . . . . . . Name, *LIBL, *CURLIB
Object type . . . . . . . . . *DTAARA, *DTAQ, *FILE...
Data transform program . . . . . *NONE Name, *SAME, *NONE
Library . . . . . . . . . . . Name, *LIBL, *CURLIB
System driver program . . . . . *IBMPJLDRV
Text 'description' . . . . . . . 'Accounting Check Printer'
Here is the job log for when a printer dies:
5769SS1 V4R4M0 990521 Job Log
BOISE 02/27/01 13:35:18 Page 1
Job name . . . . . . . . . . : CHECKBOY User . . . . . . :
QSPLJOB Number . . . . . . . . . . . : 736162
Job description . . . . . . : QSPLPRTW Library . . . . . :
QGPL
MSGID TYPE SEV DATE TIME FROM PGM
LIBRARY INST TO PGM LIBRARY INST
CPF1124 Information 00 02/18/01 01:20:02 QWTPIIPP
QSYS 05E5 *EXT *N
Message . . . . : Job
736162/QSPLJOB/CHECKBOY started on 02/18/01 at
01:19:58 in subsystem QSPL in QSYS.
Job entered system on 02/18/01 at
01:19:56.
*NONE Request 02/18/01 01:20:03 QWTSCSBJ
*N QCMD QSYS 015E
Message . . . . : -CALL QSYS/QSPWTRM1
CPD337C Diagnostic 40 02/27/01 13:35:16 QWPPJLDR
QSYS *STMT QWPPJLDR QSYS *STMT
From module . . . . . . . . : WPPJLDR
From procedure . . . . . . :
Socket_Recv
Statement . . . . . . . . . : 25
To module . . . . . . . . . : WPPJLDR
To procedure . . . . . . . : _C_pep
Statement . . . . . . . . . : *N
Message . . . . : The session with
device CHECKBOY ended abnormally.
Cause . . . . . : The session with
the device at RMTLOCNAME 10.10.1.73 ended
abnormally. Recovery . . . : Check
for problems in the network or at the
remote device. Start the printer
writer again. If the problem continues,
report it using the ANZPRB command.
CPD337C Diagnostic 40 02/27/01 13:35:16 QWPPJLDR
QSYS *STMT QWPPJLDR QSYS *STMT
From module . . . . . . . . : WPPJLDR
From procedure . . . . . . :
Socket_Send
Statement . . . . . . . . . : 68
To module . . . . . . . . . : WPPJLDR
To procedure . . . . . . . : _C_pep
Statement . . . . . . . . . : *N
Message . . . . : The session with
device CHECKBOY ended abnormally.
Cause . . . . . : The session with
the device at RMTLOCNAME 10.10.1.73 ended
abnormally. Recovery . . . : Check
for problems in the network or at the
remote device. Start the printer
writer again. If the problem continues,
report it using the ANZPRB command.
CPD337C Diagnostic 40 02/27/01 13:35:16 QWPPJLDR
QSYS *STMT QWPPJLDR QSYS *STMT
From module . . . . . . . . : WPPJLDR
From procedure . . . . . . :
Socket_Recv
Statement . . . . . . . . . : 25
To module . . . . . . . . . : WPPJLDR
To procedure . . . . . . . : _C_pep
Statement . . . . . . . . . : *N
Message . . . . : The session with
device CHECKBOY ended abnormally.
Cause . . . . . : The session with
the device at RMTLOCNAME 10.10.1.73 ended
abnormally. Recovery . . . : Check
for problems in the network or at the
remote device. Start the printer
writer again. If the problem continues,
report it using the ANZPRB command.
CPF3473 Escape 60 02/27/01 13:35:16 QSPOPNWX
QSYS 00B4 QCMD QSYS 018C
Message . . . . : Writer
736162/QSPLJOB/CHECKBOY did not end normally.
Recovery . . . : See the previously
listed messages to determine cause of
the writer failure. Correct any
errors and start the writer again.
CPC2402 Completion 50 02/27/01 13:35:17 QCMD
QSYS 0577 *EXT *N
Message . . . . : Job ended. Cancel
message received at command processor.
Cause . . . . . : A message with a
severity equal to or exceeding the end
severity was received at the command
processor. Recovery . . . : See the
messages previously listed to
determine the message that caused the job to
be ended. Correct the errors, and
then try the request again.
5769SS1 V4R4M0 990521 Job Log
BOISE 02/27/01 13:35:18 Page 2
Job name . . . . . . . . . . : CHECKBOY User . . . . . . :
QSPLJOB Number . . . . . . . . . . . : 736162
Job description . . . . . . : QSPLPRTW Library . . . . . :
QGPL
MSGID TYPE SEV DATE TIME FROM PGM
LIBRARY INST TO PGM LIBRARY INST
CPC2191 Completion 00 02/27/01 13:35:18 QLIDLOBJ
QSYS 040E QLICLLIB QSYS 02A4
Message . . . . : Object SPLAPISPJL
in QTEMP type *USRSPC deleted.
CPC2191 Completion 00 02/27/01 13:35:18 QLIDLOBJ
QSYS 040E QLICLLIB QSYS 02A4
Message . . . . : Object RECVBUFSPC
in QTEMP type *USRSPC deleted.
CPC2191 Completion 00 02/27/01 13:35:18 QLIDLOBJ
QSYS 040E QLICLLIB QSYS 02A4
Message . . . . : Object PJL_DRVRSP
in QTEMP type *USRSPC deleted.
CPF1164 Completion 00 02/27/01 13:35:18 QWTMCEOJ
QSYS 00AA *EXT *N
Message . . . . : Job
736162/QSPLJOB/CHECKBOY ended on 02/27/01 at 13:35:18;
23 seconds used; end code 20 .
Cause . . . . . : Job
736162/QSPLJOB/CHECKBOY completed on 02/27/01 at
13:35:18 after it used 23 seconds
processing unit time. The job had ending
code 20. The job ended after 1
routing steps with a secondary ending code of
0. The job ending codes and their
meanings are as follows: 0 - The job
completed normally. 10 - The job
completed normally during controlled ending
or controlled subsystem ending. 20 -
The job exceeded end severity (ENDSEV
job attribute). 30 - The job ended
abnormally. 40 - The job ended before
becoming active. 50 - The job ended
while the job was active. 60 - The
subsystem ended abnormally while the
job was active. 70 - The system ended
abnormally while the job was active.
80 - The job ended (ENDJOBABN command).
90 - The job was forced to end after
the time limit ended (ENDJOBABN
command). Recovery . . . : For
more information, see the Work Management
book, SC41-5306.
As you can guess this causes much frustration among our users. They are very
tired of having to wait thru 700 letters for their page to print only to
find the letters starting over again.
I appreciate any hints for things to look at.
Thanks,
Cyndi
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