RE: TCP/IP

[jerickson@xxxxxxx]

Title: RE: TCP/IP

Is there a possibility of some other session/job using the same device name?

HTH,

Regards,
Jon A. Erickson
Sr. Programmer Analyst
800.COM Inc.
1516 NW Thurman St
Portland, OR  97209-2517
 
Direct: 503.944.3613
Fax: 503.943.9313
Web: http://800.com

-----Original Message-----
From: alan shore [mailto:SHOREA@dime.com]
Sent: Monday, March 19, 2001 12:08 PM
To: MIDRANGE-L@midrange.com
Subject: RE: TCP/IP

AH - HA. The job still showing as active is  a clue, my dear Watson. Believe it or not, we have had this problem, ongoing for years.  The answer was due to the user re-booting their pc (windows 3.1, 3.2 , 95, 98) connecting through SNA or TCP/IP, for whatever reason, (usually their p.c became "FROZEN") WITHOUT signing off their AS/400 session, and it always seem to be the same handful of culprits ?-- er I mean users.

The only sure fire way of finding out if the user re-booted their machines was to sit alongside them until the problem happened while I was there. Unfourtunately, I have NOT been able to find a remedy for this situation, except to end their session on the AS/400 so that they could  sign back on again.

>>> "Denise Bumgarner" <denise@LENOIRMIRROR.COM> 03/19/01 02:27PM >>>
Yes, the user is losing their session(s). Sometimes the job still shows as
being active and sometimes the job ends.

It doesn't matter if the PC is used constantly or very little.

The value of "QINACTITV" is set to *NONE.

-----Original Message-----
From: owner-midrange-l@midrange.com
[mailto:owner-midrange-l@midrange.com]On Behalf Of alan shore
Sent: Monday, March 19, 2001 1:47 PM
To: MIDRANGE-L@midrange.com
Subject: Re: TCP/IP

When you say "drops", do you mean that they lose their session, and have to
sign in again, in which case what is the value of the system value
"QINACTITV", and how often does this user type at his keyboard, (or use his
mouse etc.)

>>> "Denise Bumgarner" <denise@LENOIRMIRROR.COM> 03/19/01 11:23AM >>>
We are a small business with about 20 users running Client Access V3R2M0.
All are running fine except for one that constantly drops 1 or both
sessions.  The session will drop whether it is being used or not.  We have
run three different Cat5 cables and tried 3 different PC's (different
manufacturers and models).  Nothing seems to make any difference.  Has
anyone had a similar experience?  Any ideas or suggestions would be greatly
appreciated.

Denise Bumgarner
Programmer/Analyst

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