IBM service and third party drives

[rob@xxxxxxxxx]

I know of a company in Northeastern Indiana that is having a real tough go
around because of third party drives.  They are also having another tough
issue dealing with third party maintenance (and lack of parts).  Having
some serious downtime issues.  I also know their manager participates in
this list.  I'd like to hear his take on this issue, if he feels like
sharing, (and has the time).

Rob Berendt

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