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Todd, We use this software and find it to be quite reliable. We have used it for several years now. At first they used to do quarterly updates but they have since gone to issuing database updates on a monthly basis. We do the upgrades as soon as we get them. The accuracy is pretty good. But, keep in mind, that the vendor gets their updates directly from the U.S. Postal Service. If the data is incomplete or incorrect, there is nothing that the vendor can do about it. We have come across the problem occasionally where the Postal Services database contained errors. As far as the software product goes, we have had 100% up-time. I don't think we have ever had a program of theirs blow up. It is reliable stuff. I like the fact that they have callable programs. On our system, each time a customers address is changed we call their program and validate the address right there on the spot. We can then let the data entry person know that there is something wrong with the address and they can get in contact with the customer to determine what the problem is. I give WorksRight a thumbs up. Deborah Panco Senior Systems Analyst / Project Leader United Consumer Financial Services dpanco43@ix.netcom.com 440-835-6674 >Does anyone have any experience with this software by WorksRight Software, Inc.? >I'm just wondering if there are any tips, tricks, or traps to watch out for when using it. >Thanks, >Todd +--- | This is the Midrange System Mailing List! | To submit a new message, send your mail to MIDRANGE-L@midrange.com. | To subscribe to this list send email to MIDRANGE-L-SUB@midrange.com. | To unsubscribe from this list send email to MIDRANGE-L-UNSUB@midrange.com. | Questions should be directed to the list owner/operator: david@midrange.com +---
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