Re: Creating Reports?

["Nathan M. Andelin" <nandelin@xxxxxxxxxxxxxxxxxxx>]

Buck,

I wasn't able to find any information on "Doc One".  Can you elaborate?

Some years ago, I wrote an RPG program that produced monthly statements for
credit union members.  I think it's still in use at about 200 sites in the
U.S.  But various customized versions of the program were implemented for
customers that wanted a slightly different format.  It would be nice to
enable customers to tweak the report format without changing the program.

Thanks,

Nathan.
www.relational-data.com


----- Original Message -----
From: "Buck Calabro" <Buck.Calabro@commsoft.net>
To: <midrange-l@midrange.com>
Sent: Tuesday, September 18, 2001 1:56 PM
Subject: RE: Creating Reports?


> For simple listings, we tend to prototype with Query/SQL, then use RPG to
> write the final production version.  For invoices, monthly statements,
etc.
> RPG.  We are looking to outsource some of this work by standardising an
> interface, say to Doc One.  We are a software company, and find that the
> clients are never really done tinkering with their statements.  Move this
> left, make this smaller, put that logo there.  It's not hard work, but it
is
> tedious and low profit.  If we can move that workload to the client,
they'll
> be happier with the turnaround, and the perception that we take forever to
> get a change done will fade away.
>
> One of the unpleasant truths about statements is that the client doesn't
> really know what they want, but they can clearly recognise that we haven't
> delivered it yet.  Giving them the flexibility to change the statements
> themselves will let them tinker as often as they want.
>
>   --buck