Re: Printer output disappears

[Chuck Morehead <cbmorehead@xxxxxxxxxx>]

James,

Are you printing directly to the printer, or are you spooling to an outq?
If you are not spooling and printing directly to the device then you should
get an error if the printer is not available.  If, on the other hand, the
reports go to an outq, I would suggest setting up the security audit log to
audit spool files.  This way you can tell if something is deleting or moving
the spooled files.

Chuck

----- Original Message -----
From: "James Rich" <james@eaerich.com>
To: "midrange-l" <midrange-l@midrange.com>
Sent: Friday, December 07, 2001 6:44 PM
Subject: Printer output disappears


> We are having problems when a program creates printed output for a printer
> which is not powered on.  Instead of the printed output just sitting in
> the out queue, it disappears.  Is it possible the the program is detecting
> that a printer is not up and ending abnormally?  How would I check for
> that?
>
> James Rich
> james@eaerich.com