model 170 problems

["Smith, Mike" <Mike_Smith@xxxxxxxxxxxxxxxx>]

Hoping someone can provide a little help here, realizing i'm going to be
probably a little thin on information to provide.

I have a remote 170.  We don't have anyone onsite to provide any assistance.
I did have someone go look at the machine and the LED shows  '01    B N'
There doesn't appear to be any processor activity.'

Can someone tell me what this code is or where i can find out what this code
represents.
ALso, any thing else i can check to determine what the problem is?

any help is greatly appreciated.

Thanks

mike