RE: Answering error messages

["Jenko Gaviglia" <jgaviglia@xxxxxxxxxxx>]

Hello Paul,
There is a product as such in the market.

VISUAL Message Center will allow freezing any interactive user's session
in case of errors and notify operators allowing them to reply to the
message remotely.

In the same integrated graphical interface you will also be able to
monitor all messages and events in iSeries and Windows servers.

You can find more details on VISUAL Message Center in our web:
- Overview on VISUAL Message Center:
http://www.tango04.com/products/vmc/index.php

- Details on the iSeries Interactive Agent:
http://www.tango04.com/products/vmc/interactiveagent.php

>From this web you will also be able to download a trial version of the
product.

If you need more information don't hesitate to get in contact with me or
with our Certified Business Partner in the US:

SoftLanding Systems, Inc.
www.softlanding.com
(800) 545-9485
info@softlanding.com

Bye,
--------------------------------------------------
Jenko Gaviglia
email: jgaviglia@tango04.net
 
Tango/04 - Computing Group
http://www.tango04.com

-----Mensaje original-----
De: midrange-l-admin@midrange.com [mailto:midrange-l-admin@midrange.com]
En nombre de Paul Nelson
Enviado el: viernes, 14 de junio de 2002 0:19
Para: midrange-l@midrange.com
Asunto: Answering error messages


This is a multi-part message in MIME format.
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[ Picked text/plain from multipart/alternative ]
A client posed a question today that I've never encountered, so I
thought I'd try the list's expertise.

He had some frustrating experiences today with users answering messages
on some interactive programs ( you know, answering with a C ). This
happened 4 times with the same user before the problem was reported. By
then, they were almost in a shut down and restore from backup situation.
He asked if there is a way to prevent a user from responding to an
interactive message.

Any thoughts? And no, I didn't write his software. :-))

Paul Nelson
Braxton-Reed, Inc.
630-327-8665 Cell
708-923-7354 Home
pnelson@braxton-reed.com
--

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