Re: IBM will ship new 890 to my shop after it had problem.

[Neil Palmer <neilp@xxxxxxxxxxx>]

The strange thing is that new systems are supposed to be powered up and
tested at the end of the production line BEFORE they ship out of
Rochester, so all these problems shouldn't be happening.

...Neil





Larry Bolhuis <lbolhuis@arbsol.com>



        To:     midrange-l@midrange.com
        cc:
        Subject:        Re: IBM will ship new 890 to my shop after it had 
problem.


While disappointing indeed to get a multi-million dollar machine and have
it
fail the 'smoke test', I would worry only if the second one fails too. New
electronic stuff generally either works or fails. If it works it generally
goes on for years or decades except when hit with lightning, water, or
large
metal objects. I have seen 720's arrive completely dead, (no smoke so it
musta
leaked out in shipping) many dead 820 power supplies, lotsa dead drives,
failed CPUs, failed memory, failed LAN cards, failed twinax cards, and of
course who hasn't seen a tape drive go casters up -remember the 9347
"POS"?
That thing was broke near as much as it was working.

The point here is that stuff fails. If IBM sends you a second one, and
it's
good, then carry on. If the second one fails this would tend to point to a
design failure of some flavor. They know these things need to be shipped
so
they need to account for that in the design. They know they create
1.25MBTU of
heat so they need to account for that. And on and on.

So hear's hoping the second one's the charm!

  - Larry

Ging wrote:
> Hi All,
> As the subject :890 had problem?
> Few weeks ago, my new 890 had a lot of smoke.
> Ibm can't explain it. But Ibm will ship new 890 to me.
> What is your opinion ?
> Thank you.