RE: User inventory collection problem

["McGivern, Tom" <Tom.McGivern@xxxxxxx>]

I've been having problems with one system.. But have not researched it
as far as you have.
IBM has given me the steps to take a trace on both the remote system,
and ops_nav..
Maybe early next week I'll get a chance to trace it and let you know if
we're seeing the same thing.

(for that matter, did it take a trace for you to figure out your
problem?  Do you have an easier way?

Tom

-----Original Message-----
From: Konrad Underkofler [mailto:kdunderk@hoshizaki.com]
Sent: Thursday, October 31, 2002 10:07 AM
To: Midrange-L (E-mail)
Subject: User inventory collection problem


Perhaps someone has encountered the same issue but...

On our new system the inventory collection services in Management
Central fails on the User and Group phase. This appears to be a problem
in the QYIVPUBAGT program. Management central is submitting it with a
mixed case system name -- in our case Redwood. Interactively this
results in a mess...lots of query reports of mismatching data. Run with
the uppercase REDWOOD interactively it seems to be happy.

Any idea of how to get this to work? A search of APARS and
the knowledgebase seems to indicate it is local. We are
current on fixes and group ptfs.

Thanks for any help or direction...

Konrad Underkofler
Director of IT
Hoshizaki America _______________________________________________
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