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Over the past few months I've caught or been sent parts of your discussions about problems with software subscriptions, getting information you need, etc. Just wanted to remind you of several options. On the iSeries Nation Home page there is a graphic in the center of the page that says "Citizen Hotline" ... the information you send in this form goes directly to our iSeries Customer Satisfaction team....There is a team responsible for responding to your questions/comments. And they respond almost immediately. http://www.ibm.com/eserver/nation1 On this Nation web page you have the Hotline access and a method to provide Feedback. That feedback comes to another email ID that I monitor. You can always send me a note or call me. I'm usually on AOL Instant Messaging all day, sometimes all night!! I do monitor midrange-L and the interlug, but sometimes I just overlook a problem amongst the "technie talk" Thanks! ************ Have a great day! and .... Enthusiasm is like a ripple in the water... It spreads! Anne C. Lucas, Project Exec for iSeries Customer Relationships, IBM eServer iSeries Marketing iSeries Nation web site: http://www.ibm.com/eserver/nation1 Chatting with Citizens: http://www.ibm.com/eserver/nation/chate1 205/823-4831 T/L 537-9968, 800/223-3907 Pager eFax 1-501-325-2182 Admin Assist: Alice Sebastiano Telephone: (914) 642-4109, tie line 224-4109 Fax: (914) 642-6976, tie line 224-6976
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