Re: Peregrine EDI software and trouble shooting a line.

[MWalter@xxxxxxxxxxxxxxx]

Usually when we have this problem, it is at the other end (Sterling).
Especially if nothing's changed. You may want to try another phone line if
you can.


Thanks,

Mark


Mark Walter
Sr. Programmer/Analyst
Hanover Wire Cloth a div of CCX, Inc.
mwalter@hanoverwire.com
http://www.hanoverwire.com
717.637.3795 Ext.3040
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                    rob@dekko.com
                    Sent by:                   To:     midrange-l@midrange.com
                    midrange-l-admin@mi        cc:
                    drange.com                 Subject:     Peregrine EDI 
software and trouble shooting a line.


                    11/19/2002 01:28 PM
                    Please respond to
                    midrange-l






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[ Picked text/plain from multipart/alternative ]
Normally the Peregrine software, (or whatever their nom du jour is), works
fine.  But lately we've been having an issue with recurring errors during
communications.  Sometimes it works; sometimes it doesn't.
A sample is:
CPA5902:  Controller CN2196BSC not contacted. Call out request failed. (C
R)

Any suggested problem handling steps?
Replace the modem?
Change some configuration settings in the line and/or controller
descriptions?
Replace the phone line?
Problem at remote end (GEIS)?

Rob Berendt
--
"They that can give up essential liberty to obtain a little temporary
safety deserve neither liberty nor safety."
Benjamin Franklin
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