Re: I need ideas, not printing -- MIDRANGE-L

Sounds like your print file server is receiving the data, but then it
gets lost.

Is your output queue sending the output to the correct remote printer
queue. Check the RMTPRTQ parameter on the output queue and determine if
this matches the queue name inside the printer.

If you are sending data to the wrong remote printer queue, in all
probability, the spool file will get lost.

Syd Nicholson


Wills, Mike N. (TC) wrote:

Yes and yes.

-----Original Message-----
From: steven.ryan@denso.com.au [mailto:steven.ryan@denso.com.au]
Sent: Tuesday, November 19, 2002 5:29 PM
To: midrange-l@midrange.com
Subject: Re: I need ideas, not printing

Mike

The obvious question has to be - have you changed the OUTQ to reflect the
new IP address?

Apart from that, have you pinged the address the OUTQ is sending to to see
if there is anything out there?

Steven

                   "Wills, Mike N.
                   (TC)"                      To:
"'midrange-l@midrange.com'"
                   <MNWills@taylorcorp        <midrange-l@midrange.com>
                   .com>                      cc:
                   Sent by:                   Subject:     I need ideas,
not printing
                   midrange-l-admin@mi
                   drange.com

                   20/11/02 10:25
                   Please respond to
                   midrange-l

We have a printer that was working, but now isn't. The IP address has
changed, but nothing else. The driver is set up properly. We are on V5R1,
with Sharp printers using a HP5SI driver.

What is happening is the file appears to have printed from the outq
(meaning
it disappears after the SND status), but nothing comes out of the printer.

Any ideas where I can start looking?

Mike Wills
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