RE: Adventures in iPTF - anybody using it? -- MIDRANGE-L

Subject: RE: Adventures in iPTF - anybody using it?
From: "Andy Nolen-Parkhouse" <aparkhouse@xxxxxxxxx>
Date: Fri, 22 Nov 2002 07:02:41 -0500
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Steve,

I don't think that a support-line contract is the trigger for PTF
ordering.  If you're on hardware maintenance and/or software
subscription, you should be able to do this.  Sorry not to be more
specific, but I'm reasonably sure that support-line is not a
requirement.

Regards,
Andy Nolen-Parkhouse

> admin@midrange.com] On Behalf Of Steve Landess
> Subject: Adventures in iPTF - anybody using it?
>
> All,
>
> I don't have a support line agreement with IBM, so I don't have the
> ability to order PTF's at no charge on CD-ROM media (at least that is
> my understanding).
> Frustrated in Austin,
>
> Steve Landess
> (512) 423-0935

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Follow-Ups:

RE: Adventures in iPTF - anybody using it? , Carl Galgano
Re: Adventures in iPTF - anybody using it? , Jim Franz

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