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We are running operator-less on a V4R5 9406-620 and the latest cumulative PTFs. We received the message SDM1005, ' Service Director will expire on 09/26/03. Service Director is nearing its expiration date. Contact your local IBM Service Representative at 1-800-IBMSERV.' We are on hourly contract through November (and on our own after that). A call to IBM service indicates a $240 dollar charge with a minimum of a 2 hour charge to answer my question. Does the service director do more than look for most current PTF's - which at V4R5 there will be probable be none. Or does it notify if we have a disk failure, etc.? Is Service Director a licensed product? Will other IBM products begin 'expiring'? Thanks much! Bonnie Lokenvitz Engineered Polymers Corporation
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