RE: Workstations hanging on interactive jobs on AS400

["Dan Bale" <dbale@xxxxxxxxxxxxx>]

> -----Original Message-----
> From: midrange-l-bounces@xxxxxxxxxxxx / Erin Botkin
> Sent: Tuesday, July 27, 2004 9:10 AM
>
> We have a AS400 720, V.R2,  We went to V5.R2 11/2003 and have not done
> any Operating System PTF's since.
>
> This occurs with multiple applications.  The screen goes blank and
> cursor sometimes goes to upper right hand corner of the screen.   The
> job is killed and the user has to log back in.
>
> Has anyone experienced this?  How was it resolved?

This sounds like the communications are dropping.  Could be physical, in the
sense of your cable(s) getting damaged, or could be OS-software related.

It appears you already know what you should probably do, and that is to get
current on the cume PTFs.

Beyond that, see if there are any comm logs that can give you a clue, or run
problem analysis on the messages that appear in QSYSOPR.

BTW, it *is* possible to setup workstation configs so that you can recover a
dropped session without having to sign on again.  I thought there was a
system value that enables/disables this, but I couldn't find it.  In Client
Access, workstations must explicitly specify a session name.  And, if the
apps are designed correctly, an interactive app can be recovered and return
to where it was when the session dropped.  (Better to do this when the
program is being developed/designed.)

hth,
db