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> -----Original Message----- > From: midrange-l-bounces@xxxxxxxxxxxx / Chuck Lewis > Sent: Tuesday, August 10, 2004 4:01 PM > > They merged some time ago and I haven't had any trouble with their Tech > Support. We use their spool file save application. > > Chuck Final resolution: It was our fault. Our shop had changed the QCRTAUT from *CHANGE to *USE awhile back, hence the issues that caused our problem with MAIL MANager. When creating a user profile, our admin normally manually changes the authority on the new user message queue to *CHANGE, but in this case, forgot. Generic, now Wright, was very prompt & courteous with their support. Thanks to all who responded! db
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