HMC and Service Focal Point

[kirkg@xxxxxxxxxxxxx]

I've had an PMR open for over a month at IBM on the fact that my HMC has 
quit being  the Service Focal Point.  IBM requested I send then selected 
data and the only action IBM has had me do other than that is to apply 2 
PTFs. 1 I did the other I questioned as it was listed as a WebSphere PTF. 
That was close to 2 weeks ago and they still haven't told me why I need 
that PTF or if they simply fat fingered the number.

I have have finally configured each partition to place service calls 
directly not using the HMC. I know it's not working yet since I have an 
3581-L28 that causes a IOP error when I switch it between partitions (this 
is a known code prob on the 3581-L28 and IBM has not released a fix yet) 
It doesn't affect the drive's operation but does Call Home. Nothng is ever 
logged in the HMC logs.

Anyway... Anyone know how to re-configure an HMC so it's the Service Focal 
Point? Best IBM has done so far is say it should work automatically.

_____________________
Kirk Goins CCNA
Systems Engineer, Manage Inc.
IBM Certified iSeries Solutions Expert
IBM Certified iSeries e-Business Infrastructure
IBM Certified Designing IBM e-business Solutions 
Office 503-353-1721 x106 Cell 503-577-9519
kirkg@xxxxxxxxxxxxx      www.manageinc.com

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