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This morning I got a message "Service Agent program QS9USRMSG encountered an error - action required." along with "Service Agent Auto PTF function has started." This sounded sort of important, so I looked at the messages in detail and they said that I needed to "GO SERVICE". Well, in order to GO SERVICE, you have to jump through some hoops. In short, I had to key in what is in effect registration information like you would see for any $29 shareware product, and then I had to set a system value (QRETSVRSEC) to '1'. This value "determines whether the security data needed by a server to authenticate a user on a target system through client-server interfaces can be retained on the host system." If I had to guess, this SOUNDS like it allows my i5 to cache passwords for later unattended use. Anybody know what's going on here? Is the service agent a way for my machine to talk to the mothership? Is it benign? Friendly? The IBM representative says it's no big deal, but I am just a little leery when something asks me to change a security parameter. Joe
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