RE: Printing problem

["Henza, Guy" <GHenza@xxxxxxxxx>]

1.    There is no object on our system named PBACKUP01.  The user id on
most print jobs is BACKUP01.

2.    Print separator page . . . . . .   *YES

a.    Change Output Queue (CHGOUTQ) doesn't allow me to change this
attribute. 

b.    The object was created on 08/17/02.

3.    Yes it's a remote out queue.

4.    The JetDirect is set to no banner page.

 

Regards, 

 

Guy Henza

Tri-State Hospital Supply Corporation

301 Catrell Drive

Howell MI 48844

phone (517) 546-5400 x1312

fax (517) 540-1513

GHenza@xxxxxxxxx

 

 

------------------------------

 

date: Fri, 09 Dec 2005 12:32:00 -0600

from: Vernon Hamberg <vhamberg@xxxxxxxxxxx>

subject: Re: Printing problem

 

Is PBACKUP01 the name of a printer device or a job on the AS/400? 

Check the device for separator page setup. Is it printed through a 

remote outq? Check the outq, too. Then see if the JetDirect is set to 

print separator pages.

 

Just a wild guess.

HTH

Vern

 

At 11:24 AM 12/9/2005, you wrote:

 

>Our remote warehouse just reported that one of our printers started

>printing: "PBACKUP01" after every report.  It is an Epson DFX8500.
This

>is throwing off the next print job by 1 line so it is throwing the

>vertical alignment off.  When text is printed to the printer directly

>(not from the AS/400), and everything is working fine. So at this
point,

>it appears that the only time the problem appears is when something is

>printed from the AS/400. The printer has not been changed recently. The

>printer has been there for a couple years. They said this problem just

>started happening about 3 weeks ago.  It is attached through a jet

>direct.

> 

>If you guys know of anything on this please let me know.  Thanks for

>your help.

> 

>Output Queue Description

>Queue:   WH90OUTQ       Library:   QUSRSYS

>Status:

>   Writer active  . . . . . . . . . . . :   Y

>   Writer name(s) if active . . . . . . :   WH90OUTQ

>   Output queue held  . . . . . . . . . :   N

>Maximum spooled file size:

>   Number of pages  . . . . . . . . . . :   *NONE

>   Starting time  . . . . . . . . . . . :

>   Ending time  . . . . . . . . . . . . :

>Writers to autostart . . . . . . . . . :   *NONE

>Display any file . . . . . . . . . . . :   *NO

>Job separators . . . . . . . . . . . . :   0

>Operator controlled  . . . . . . . . . :   *YES

>Order of files on queue  . . . . . . . :   *FIFO

>Data queue . . . . . . . . . . . . . . :   *NONE

>   Library  . . . . . . . . . . . . . . :

>Authority to check . . . . . . . . . . :   *OWNER

>Remote system  . . . . . . . . . . . . :   *INTNETADR

>Remote printer queue . . . . . . . . . :   *NONE

>Queue for writer messages  . . . . . . :   WH90OUTQMQ

>   Library  . . . . . . . . . . . . . . :     *LIBL

>Connection type  . . . . . . . . . . . :   *IP

>Internet address . . . . . . . . . . . :   192.168.90.99

>Destination type . . . . . . . . . . . :   *OTHER

>Host print transform . . . . . . . . . :   *NO

>User data transform  . . . . . . . . . :   TSPRWPR

>   Library  . . . . . . . . . . . . . . :     TSGPL

>Manufacturer type and model  . . . . . :   *EPDFX8000

>Workstation customizing object . . . . :   *NONE

>   Library  . . . . . . . . . . . . . . :

>Image configuration  . . . . . . . . . :   *NONE

>Destination options  . . . . . . . . . :   XAIX

>Print separator page . . . . . . . . . :   *YES

>User defined option  . . . . . . . . . :   *NONE

>User defined object:

>   Object . . . . . . . . . . . . . . . :   *NONE

>     Library  . . . . . . . . . . . . . :

>   Object type  . . . . . . . . . . . . :

>User driver program  . . . . . . . . . :   *NONE

>   Library  . . . . . . . . . . . . . . :

>Spooled file ASP . . . . . . . . . . . :   *SYSTEM

>Text description . . . . . . . . . . . :   CSC 90 Report Printer