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I wouldn't use the term "win-trained" cause that means they actually read a book, which is highly unlikely. Pressing F1 is all they need. Jim Franz wrote:
I just went thru a weekend of h*ll when the hardware managers created new partitions for a new company, then botched the restore process. I kept pointing them to the steps, and they kept ignoring the manual.We are still patching and fixing authority problems.(it's what u get when u put win-trained techs in charge of iSeries, then only "onthe job training").
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